Akash Verma

Operations Associate

Delhi, India8 yrs 4 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Promoted to Assistant Manager at Paytm
  • Led a team of 40 associates
  • Strong background in customer support and team management
Stackforce AI infers this person is a Customer Support Manager in Fintech with strong leadership skills.

Contact

LinkedIn

Skills

Core Skills

Team Management

Other Skills

Customer SupportPython (Programming Language)Soft SkillsData Analytics

About

I have worked in customer care executive in paytm and promoted to senior Associate and currently handling team of 40 associates.

Experience

8 yrs 4 mos
Total Experience
5 yrs 3 mos
Average Tenure
8 yrs 4 mos
Current Experience

Paytm

Assistant Manager

Mar 2024 – Present · 2 yrs 2 mos

Team ManagementCustomer Support

Paytm payments bank

4 roles

Team Lead

Promoted

Apr 2021 – Mar 2024 · 2 yrs 11 mos

Senior Associate

Jul 2019 – Jun 2022 · 2 yrs 11 mos

Team Lead

Promoted

Jan 2018 – Present · 8 yrs 4 mos

Senior Associate

Jan 2018 – Jun 2022 · 4 yrs 5 mos

Education

Delhi University

b.com hons — B.com (Hons)

Jan 2012 – Jan 2015

Stackforce found 100+ more professionals with Team Management

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