Udhay Keshavan — Associate Consultant

I hold the role of heading the Product Design at interface.ai, where I lead the charge in crafting cutting-edge, user-friendly self-service solutions driven by AI innovation. With over a decade of hands-on experience in UX design across diverse sectors including telecom, finance, and media, I'm deeply committed to unraveling complex challenges and delivering unparalleled user experiences that align with both customer needs and business objectives. My journey as a certified usability analyst (CUA), Google certified UX designer, and a proud member of the Interaction Design Foundation (IDF) has equipped me with a robust understanding of UX design fundamentals. From conducting in-depth user research to crafting intuitive interaction designs, I specialize in a spectrum of disciplines including information visualization, usability testing, and performance engineering. Additionally, my expertise extends to methodologies like design sprints and empathic design, alongside proficiency in web design, enabling me to seamlessly develop responsive, device-agnostic solutions. Throughout my career, I've had the privilege of collaborating with industry giants such as Apple, Sony, Accenture, and Subex, garnering multiple accolades and honors for my contributions along the way. My passion for innovation and relentless pursuit of excellence continue to drive me forward, ensuring that every project I undertake exceeds expectations and leaves a lasting impact.

Stackforce AI infers this person is a UX design leader specializing in AI-driven solutions for the telecom industry.

Location: Bengaluru, Karnataka, India

Experience: 19 yrs 6 mos

Skills

User Experience (ux)
Interaction Design
Design Team Coordination
Ux Research

Career Highlights

Over a decade of UX design experience across diverse sectors.
Led design for AI-driven self-service solutions at interface.ai.
Pioneered innovative design solutions for telecom platforms.

Work Experience

HGS - Hinduja Global Solutions

Consultant User Experience (CX) (4 mos)

Tronn Digital

Head of User Experience (6 mos)

interface.ai

Product Design - Leader (1 yr 1 mo)

Mobileum

Senior Design Manager (1 yr 7 mos)

Subex

Usability Architect (6 yrs 8 mos)

Usability Specialist (3 yrs 6 mos)

Apple

Exilant Technologies - Associate UX Architect (2 yrs 5 mos)

Valtech India

Specialist Graphic Designer (5 yrs 6 mos)

IDEA STUDIOS GAMES

CG Artist & Graphic Designer - IT Object Software Ltd (7 mos)

Character Animator (8 mos)

FirstApex

Graphic Designer (8 mos)

Education

Certification on Usability Analyst at HFI - CUA

Diploma in Electronics & Telecommunication at MEI

at VHS

Certification for User Experience Design by Google at Google UX Design Professional

Udhay Keshavan

Associate Consultant

Bengaluru, Karnataka, India19 yrs 6 mos experience

AI Enabled

Key Highlights

Over a decade of UX design experience across diverse sectors.
Led design for AI-driven self-service solutions at interface.ai.
Pioneered innovative design solutions for telecom platforms.

Stackforce AI infers this person is a UX design leader specializing in AI-driven solutions for the telecom industry.

Contact

Skills

Core Skills

User Experience (ux)Interaction DesignDesign Team CoordinationUx Research

Other Skills

DSMArtificial Intelligence (AI)Conversational User Interfaces (CUI)Figma (Software)Sketch AppInVisionCustomer Experience DesignUsability TestingUsability DesignAdobe IllustratorAdobe PhotoshopUser InterviewsPersonaTelecommunicationsUX Metrics

About

Experience

19 yrs 6 mos

Total Experience

2 yrs 2 mos

Average Tenure

Current Experience

Hgs - hinduja global solutions

Consultant User Experience (CX)

May 2024 – Sep 2024 · 4 mos · Bengaluru, Karnataka, India · Hybrid

Tronn digital

Head of User Experience

Feb 2024 – Aug 2024 · 6 mos · Bengaluru, Karnataka, India · On-site

Digital Ux studio

Interface.ai

Product Design - Leader

Apr 2023 – May 2024 · 1 yr 1 mo

I meticulously researched, designed, and orchestrated the development of AI chatbots with a strong emphasis on design principles. Concurrently, I managed Design Management System (DSM) driven platforms. I conceptualized inventive design solutions for conversational interfaces and proactively ensured compliance with accessibility standards, including ADA and WCAG guidelines.
Moreover, I initiated the creation and upkeep of the DSM system from inception for new products. This encompassed crafting icons, establishing color palettes, shaping forms, defining identity, setting typography standards, orchestrating interactions, animations, and structuring user flows."

UX ResearchInteraction DesignDSMArtificial Intelligence (AI)Conversational User Interfaces (CUI)Figma (Software)+3

Mobileum

Senior Design Manager

Sep 2021 – Apr 2023 · 1 yr 7 mos · Bengaluru, Karnataka, India · Hybrid

Crafted out-of-the-box design solutions for complex telecom use-cases
Advocated for the utilization of rich visualizations and charting widgets to elevate telecom usage analytics.
Ensured adherence to the Design System Management (DSM) system, maintaining components in both Figma and on the Platform application
Led a team of UX designers in the creation of diverse design solutions, driving innovation and excellence.

Design Team CoordinationUser Experience (UX)Customer Experience DesignDSMUsability TestingUsability Design+3

Subex

2 roles

Usability Architect

Promoted

Jan 2015 – Sep 2021 · 6 yrs 8 mos

I helmed, designed, and oversaw the AI-driven telecom domain platform "Hypersense," managing the end-to-end development process. I conducted usability tests and analyzed metrics to refine designs based on functionality.
I pioneered an innovative design solution and implemented an efficient process for the monolithic telecom platform "ROC," pivotal in the development of multiple systems and products. I conducted UX research to determine ROI and established UX metrics for benchmark studies, facilitating data-driven decision-making.
Furthermore, I organized workshops and sessions to instill UX practices throughout the company, cultivating a culture centered on user-centricity. I also established and cultivated a high-performing UX team, empowering them to deliver impactful design solutions and strategic insights for telecom providers.

UX ResearchInteraction DesignUser InterviewsPersonaTelecommunicationsUX Metrics+10

Usability Specialist

Jan 2015 – Jul 2018 · 3 yrs 6 mos

Apple

Exilant Technologies - Associate UX Architect

Jul 2012 – Dec 2014 · 2 yrs 5 mos · Bangalore

I successfully led a team of 22, which included 4 talented UX designers, 5 skilled front-end developers, and 3 creative graphic designers. Our collaborative efforts were dedicated to a range of Apple internal projects, encompassing Finance, Eco-friendly Initiatives, Idea Generation platforms, and other UI-related endeavors.