Neil Shah — Co-Founder

Neil Shah is an Industry Analyst & Consultant covering technology industry. He currently tracks, measures and analyses the key performance, business and financial metrics of the players in the technology industry. His strong understanding and knowledge of business, consumer and technology trends allows him to deliver quality insights, analysis and forecasts for the rapidly growing technology industry. Neil bring in more than fourteen years of rich multifunctional experience covering a wide spectrum of technical and management functions from consumer electronics, high technology, education to telecommunications. He has handled diverse roles from customer service operations, planning and procurement, supply chain management, business analysis, market research to product management. Specialties: Technology: • Wireless Technologies/ Standards • Telecommunications Networks • System Analysis & Design • Human Computer Interaction (HCI) & User Experience (UX) Design • Consumer Electronics • Mobile Devices • IoT • Emerging Technologies Management: • Market Research - Syndicated & Primary • Marketing & Strategy • Business Analysis • Product Management • Interactive Marketing: Mobile Marketing / Social Media Marketing • Consumer Behavior - User Experience, Usability • Supply Chain Management • Customer Service

Stackforce AI infers this person is a Technology Analyst with expertise in market research and consulting in the telecommunications sector.

Location: Mumbai, Maharashtra, India

Experience: 20 yrs 5 mos

Skills

Market Research
Technology Analysis
Wireless Technologies
System Analysis
Web Development
Data Analysis
Product Marketing
Online Marketing
Web Marketing
Social Media Marketing
Business Analysis
Product Development
Customer Service
Service Network Planning
Supply Chain Management

Career Highlights

Over 14 years of diverse experience in technology consulting.
Expert in market research and technology analysis.
Co-founder of a leading market research firm.

Work Experience

Counterpoint Research (Counterpoint Technology Market Research)

Co-Founder & Vice President Research (12 yrs 9 mos)

Strategy Analytics

Senior Analyst - Global Wireless Practice (3 yrs 5 mos)

Harvard Business School

Market Research Assistant (1 mo)

Robert H. Smith School of Business

Marketing Research Assistant (1 mo)

Blue Wave Semiconductors Inc

Consultant (4 mos)

Consultant (2 mos)

Collaborative Information Services, Inc

Consultant (2 mos)

University of Maryland, College Park

Information Systems Analyst (1 yr 7 mos)

Philips Consumer Electronics

Executive, Planning & Procurement (6 mos)

Executive, Customer Service, Sales & Technical Operations (2 yrs 8 mos)

Education

Executive Program in General Management at MIT Sloan School of Management

Master of Science - MS at University of Maryland - A. James Clark School of Engineering

M.S at University of Maryland - Robert H. Smith School of Business

B.E at University of Mumbai

Neil Shah

Co-Founder

Mumbai, Maharashtra, India20 yrs 5 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 14 years of diverse experience in technology consulting.
Expert in market research and technology analysis.
Co-founder of a leading market research firm.

Stackforce AI infers this person is a Technology Analyst with expertise in market research and consulting in the telecommunications sector.

Contact

Skills

Core Skills

Market ResearchTechnology AnalysisWireless TechnologiesSystem AnalysisWeb DevelopmentData AnalysisProduct MarketingOnline MarketingWeb MarketingSocial Media MarketingBusiness AnalysisProduct DevelopmentCustomer ServiceService Network PlanningSupply Chain ManagementInventory Planning

Other Skills

ConsultingAdvisory ServicesCompetitive AnalysisTelecommunicationsUsability StudiesTechnical SupportPrimary ResearchConsumer BehaviorChannel MarketingConsumer Behavior ResearchMicrosoft ExcelGo-to-market StrategySales ManagementUser ExperienceDigital Marketing

About

Experience

20 yrs 5 mos

Total Experience

4 yrs 1 mo

Average Tenure

12 yrs 9 mos

Current Experience

Counterpoint research (counterpoint technology market research)

Co-Founder & Vice President Research

Aug 2013 – Present · 12 yrs 9 mos · Mumbai Area, India

Counterpoint Research is industry leading market research, strategic advisory and consulting firm specializing in technology sectors offering a 360 degree view of the entire ecosystem.
Being a part of the leadership team at Counterpoint, key focus is to lead research, advisory and consulting services in technology space spanning across different segments across several consulting topics and areas.

Market ResearchConsultingTechnology AnalysisAdvisory Services

Strategy analytics

Senior Analyst - Global Wireless Practice

Mar 2010 – Aug 2013 · 3 yrs 5 mos · Greater Boston Area

Wireless Networks, Mobile Devices, Services - Technologies & Strategies
Enabling Technologies (NFC,LBS, WiFi, HTML5, etc.)
Connected Ecosystems
Syndicated Market Research
Wireless Consulting Projects - Custom Research
Strategic, Competitive and Technical Analysis
Vendors, Operators & Industry - Analysis & Insights
Key Growth Metrics, Volumes & Value Tracking
Market Opportunity Assessment
Client Inquiries and Support
Telecom Industry Speaker

Wireless TechnologiesMarket ResearchCompetitive AnalysisTelecommunications

Harvard business school

Market Research Assistant

Aug 2009 – Sep 2009 · 1 mo

Primary Research
Online Questionnaire and Survey programming
Consumer Behavior Research
Content based usability testing
Data Analysis and Recommendations

Primary ResearchData AnalysisConsumer BehaviorMarket Research

Robert h. smith school of business

Marketing Research Assistant

Jul 2009 – Aug 2009 · 1 mo

Consumer Behavior Research
Online Marketing Research Surveys
Data Analysis

Consumer Behavior ResearchData AnalysisMarket Research

Blue wave semiconductors inc

2 roles

Consultant

May 2009 – Sep 2009 · 4 mos · Baltimore, Maryland Area

Product Marketing : go-to-market, email and conference marketing strategies
Channel Marketing Strategy - New Distributors ( domestic & international)
Online Marketing strategy - New website with SEO techniques
(avg 5 visits/month to avg 556 visits/month)

Product MarketingOnline MarketingChannel Marketing

Consultant

Jun 2008 – Aug 2008 · 2 mos

Business Analysis: Business Plan, outline short term and long term strategic objectives
Competitive Analysis: Semiconductor Industry trends, competition, customers, barriers to technology commercialization, intellectual property protection
Product Development: UV Inks and Substrate heaters
Product Planning: Sketching product lines and product roadmap
Collateral Materials: Technical Manuals, User Manuals, Whitepapers , Brochures
Sales Database: Prospective customer and channel partners database

Business AnalysisCompetitive AnalysisProduct Development

Collaborative information services, inc

Consultant

May 2009 – Jul 2009 · 2 mos

Web guerrilla marketing strategy
Social Media Marketing Strategy
Website Development
Usability Studies

Web MarketingSocial Media MarketingUsability Studies

University of maryland, college park

Information Systems Analyst

May 2008 – Dec 2009 · 1 yr 7 mos · College Park, Maryland

System Analysis & Design (Complete SDLC)
Development, Implementation of Web Based Research Review System
Workflow design, JAD sessions, Use cases development, Usability studies
Liaison between internal and external stakeholders
End-user training and training materials
Technical Support
Website Development
Search Engine Optimization

System AnalysisWeb DevelopmentUsability StudiesTechnical Support

Philips consumer electronics

2 roles

Executive, Planning & Procurement

Mar 2006 – Sep 2006 · 6 mos

Performed inventory planning, forecasting and procurement of spare parts for Consumer Lifestyle products
Reduced spare parts procurement delivery lead time for international suppliers (from 45days to 7days)
Coordinated supply chain and logistics for spares to all parts of the country
Managed customers and vendors( over 200 service partners & vendors)
Managed Inventory and Warehouse (Handled 10 mn worth Inventory)

Inventory PlanningSupply Chain Management

Executive, Customer Service, Sales & Technical Operations

Sep 2004 – May 2007 · 2 yrs 8 mos

Service Network Planning: Identify, develop and manage service partners (service centers)
Responsible for performance metrics reports and analytics
Measured, improved performance and customer loyalty metrics for service network
Administered technical support & training for consumer electronics (trained over 80 service engineers on more than 30 products)
Awarded the best service team for customer satisfaction 2006-2007
Achieved 88% service satisfaction level in the Mumbai market (consumers and trade)
Key Account Management (Service): Distributors(10+) Retail Chains(4+), Retailers network(200+)
Market research, sales-distribution channel mapping, business planning and development
Planned & Executed trade shows, consumer expos and trade seminars boosting territorial sales
Assisted sales and marketing teams in achieving branch sales targets
Contributed in development and implementation of Web based CRM System for entire service network