Feb 2019 – Jul 2020 · 1 yr 5 mos · Greater Bengaluru Area

• Acquired by SalesForce
• Ensured customer success by optimizing performance and scalability of Vlocity's products in all 6 verticals.
• Established performance best practices and guidelines for high-performing code.
• Promoted a performance-oriented mindset across engineering disciplines.
• Formed and led a team of proficient performance engineering leads and senior engineers.
• Mentored engineers for professional and career growth through regular 1:1s and constructive feedback.

Apr 2017 – Jan 2019 · 1 yr 9 mos

• Established and led a performance test engineering practice for both gh dotcom and enterprise performance.
• Oversaw quality management for multiple teams, including engineering operations for GitHub payments, community and safety, developer workflow, and internal tools.
• Expanded product coverage by 3X across the organization by hiring performance and quality engineers.
• Assisted teams in integrating performance benchmarks into Continuous Integration (CI) pipelines.
• Collaborated with solution engineers and enterprise clients to provide best practices on test frameworks, benchmarks, and capacity plans.
• Mentored and coached engineers, defining their goals through routine 1:1s and constructive feedback.
• Actively participated in manager learning sessions focused on delegating, coaching, decision making, and conflict management.

Jan 2016 – Mar 2017 · 1 yr 2 mos

Jul 2015 – Dec 2015 · 5 mos · San Francisco Bay Area

• Setup process, tools and know-how for ensuring performance is not an after thought
• Developed an Performance engineering framework to be used across various customer implementations
• Lead the first successful customer roll-outs collaborating with customers and partners
• Expanded the team of highly productive engineers
• Coach and mentor engineers to be highly succesfull

Dec 2012 – Jul 2015 · 2 yrs 7 mos · San Francisco Bay Area

• Managed all aspects of performance at OKL, leading and promoting cross-functional performance initiatives.
• Monitored and reported performance trends, ensuring smooth pre and post-release operations.
• Conducted failover testing and evaluated CDN performance for 30% faster end-user experience.
• Acted as a primary contact for performance and capacity evaluations of new services within Tech Org.
• Performed performance testing, root cause analysis, and ensured holiday readiness.
• Set up monitoring and alerting for frontend, backend services, and system metrics.
• Recruited and mentored performance engineers for professional growth.
• Used various performance evaluation tools, including Web page test, Catchpoint, New Relic APM, and open-source load simulation tools.

Oct 2009 – Oct 2012 · 3 yrs · Jersey City, New Jersey, United States

• Led a team to ensure certification for eight thousand concurrent users within aggressive SLAs and tight project timelines.
• Provided regular updates to management, including weekly reports for the Director of Engineering and above.
• Collaborated with infrastructure support to validate test environments before code deployment through hardware infrastructure tests.

Mar 2009 – Apr 2009 · 1 mo · Sacramento, California, United States

• Developed rapid bottleneck analysis test plan to address 15-second response times for returning users.
• Identified and resolved network performance issues for 2000 registered users on Intranet and Internet.
• Achieved 70% improvement in page throughput through DPM log level optimization.

Jun 2008 – Dec 2008 · 6 mos · New York, United States

• As a Performance Architect at Standard & Poor's, I successfully implemented WebLogic tuning and Sun One web server fixes for enhanced performance. I achieved a significant 46% improvement in page throughput with Portal connection pool optimization and identified memory leak issues through longevity tests. My work led to a 36% scalability improvement with heap size optimization.

Apr 2008 – Jun 2008 · 2 mos · Long Beach, California, United States

• Addressed geographic disparity in end user experience, reducing response times from >20 seconds to <2 seconds for key pages.
• Identified and resolved 'out of memory' errors causing frequent crashes of the E-Commerce website with 2,000,000+ registered users.
• Conducted infrastructure use cases to optimize throughput with the load balancer.
• Utilized open-source performance testing tools like WebLoad 8.1 and Yourkit Java Profiler.

Aug 2007 – Dec 2012 · 5 yrs 4 mos · San Francisco Bay Area

• Led performance requirements gathering and project planning through workshops for diverse clients.
• Developed customized performance methodologies to address specific client issues and engagement durations.
• Conducted a range of tests, including Infrastructure testing, Benchmarking, Stress tests, and more, to meet performance requirements.

Apr 2007 – Aug 2007 · 4 mos · Memphis, Tennessee, United States

May 2006 – Apr 2007 · 11 mos · Baltimore, Maryland, United States

• Conducted a performance workshop to gather business requirements and review application architecture.
• Designed a comprehensive performance test plan and resolved .NET code level bottlenecks.
• Provided SQL Server 2005 tuning recommendations and achieved significant improvements in application responsiveness.

Nov 2005 – May 2006 · 6 mos · Chicago, Illinois, United States

Feb 2005 – Oct 2005 · 8 mos · Chicago, Illinois, United States