May 2024 – Jul 2025 · 1 yr 2 mos

• PM for BrowserStack Accessibility Testing

Nov 2023 – Apr 2024 · 5 mos

• PM for BrowserStack Accessibility Testing

Jul 2022 – Oct 2023 · 1 yr 3 mos

• PM for BrowserStack Accessibility Testing

May 2021 – Jun 2022 · 1 yr 1 mo

• PM for Growth team (Onboarding & User activation)

Aug 2019 – Apr 2021 · 1 yr 8 mos

• PM for Live Product

Dec 2016 – Jan 2019 · 2 yrs 1 mo · Mumbai, India

• PM for Engagement Chatbots & Mobile SDK
• Led and managed the most popular category called ‘Reminders’ and further drove a 10% increase in weekly retention of this category.
• Spearheaded the creation of a “Cricket” category which provided regular score updates and led to a 30% increase in chats during IPL 2018.
• Created the “Daily Fun” category containing the Daily Quiz, Horoscope & Motivational Quotes.
• Managed the roadmap for the Mobile SDK which was deployed across numerous Times properties (e.g. TOI & ET) & Lifestyle apps (e.g. Samsung My Galaxy).
• Additionally, led the development of a stand-alone reminders app called Rembo which was internationally featured on Product Hunt in March 2019.

May 2016 – Oct 2016 · 5 mos · Greater Atlanta Area

• Product Manager within the Innovation Studio of a Fortune 50 Health Insurance carrier
• Leading and managing an 8 member team from across the organization (business, technology, consumer research & UI/UX) which is currently creating a prototype for an industry leading customer service solution
• Leading the design work stream for an high-touch customer service app by managing UI/UX designers
• Day-to-Day activities included the following,
• Conducted interviews with business stakeholders from across the organization to create highly detailed business process diagrams
• Developed user stories and acceptance criteria to be used by an Agile development team
• Created wire frames for the off-shore design team which served as a starting point for high-fidelity visual designs
• Helped develop market research surveys to better understand consumer needs, test hypotheses and make data-driven product decisions

Jul 2014 – May 2016 · 1 yr 10 mos · Greater Atlanta Area

• 1. Product Manager within the Innovation Studio of a Fortune 50 Health Insurance carrier
• Designed the solution architecture for an innovative healthcare payments application
• Developed 2 successful idea pitches which were presented to a C-level executive leadership and received prototype funding worth $1.3M
• Led the design work stream for 4 initiatives by managing an off-shore creative team
• Facilitated over 10 ideation workshops with internal business units to shape an idea through engaging brainstorming activities
• 2. QA Testing Project Manager for a major Telecommunication carrier
• Created and presented a weekly status report for the QA Testing work stream to a 15+ member team along with executive leadership
• Supported managing 5 testing project managers within the QA Testing work stream for a new platform
• Automated repetitive project management tasks for status reporting which boosted team productivity by 75%

Jun 2013 – Aug 2013 · 2 mos · Cupertino, CA

• Developed a new feature for the iBooks team to optimize the process of discovering and purchasing new books; In charge of the end-to-end development of the feature including designing the UI/UX, developing the technical architecture, database setup, front-end animation and code integration
• Created a set of dynamic and adaptive UI components (powered by a machine learning technique) which helped create a more immersive shopping experience

Jun 2012 – Aug 2012 · 2 mos · Bengaluru Area, India

• Built an iOS Business Card Reader (powered by a computer vision library) which enables a user to quickly add contacts to their phone by simply taking a picture of a business card
• Built an image sharing module for the Avaya Flare app on the iPad which allows participants on a conference call to share images
• Implemented a touch-based HTML5 web interface for the web-based Avaya Flare application

Jun 2011 – Aug 2011 · 2 mos · Mumbai Area, India

• Gained extensive knowledge about corporate networks, routers and servers through various training activities and simulations
• Carried out numerous computer installation and attended to computer maintenance calls received at the IT help desk