Ratul Upadhyay

CEO

Delhi, India9 yrs experience
Highly Stable

Key Highlights

  • Expert in storytelling and user experience design.
  • Proven track record in creative direction at Microsoft.
  • Strong background in building brand narratives.
Stackforce AI infers this person is a User Experience and Design professional with a focus on storytelling in the tech industry.

Contact

Skills

Core Skills

Creative DirectionUser Experience DesignStorytellingDesign ThinkingBusiness Analysis

Other Skills

Design StrategyCreative WritingUser ResearchMobile ApplicationsGraphic DesignWeb DevelopmentPhotographyWeb DesignInformation ArchitectureInteraction DesignStrategic PlanningUsabilityUsability TestingArt DirectionConcept Development

About

Not very active here (though a good Shawarma mention usually wakes me up). I believe that ideas, no matter how brilliant, remain dormant until they're brought to life. My strength lies in infusing a practical touch into concepts, ensuring they can be realized, prototyped, nurtured, and ultimately cherished by users with the added sprinkle of confetti. I'm a hobbyist designer and storyteller, currently rooted in the vibrant city of New Delhi, India. Yes, you heard it right - a hobbyist, not a professional. I firmly hold the belief that the journey of enlightenment is never-ending, and each new experience is akin to sprinkles of pixie dust for our minds. My family originates from the heart of the Himalayas, in Himachal Pradesh, India. Growing up amidst these surroundings has bestowed upon me a profound appreciation for the mellifluousness that envelops our lives. This curiosity for the unexplored has taken me on a serendipitous journey, and has led to some amazing projects and opportunities across the vast expanse of our ever-evolving creative realms. :)

Experience

9 yrs
Total Experience
3 yrs
Average Tenure
--
Current Experience

Microsoft

6 roles

Creative Director

Promoted

Mar 2024Aug 2025 · 1 yr 5 mos

  • Actively shaping the narrative for Copilot and M365, building the future of AI together here at Microsoft IDC. Concurrently we are strengthening our brand presence and community engagement, while continuing our endeavours to unite product makers, users, and leaders.
Creative DirectionUser Experience DesignDesign Strategy

Lead Storyteller

Promoted

Aug 2021Feb 2024 · 2 yrs 6 mos

  • As we embrace the consumer ethos, the stories we build to galvanize our product makers, users and customers become increasingly important. Towards that end, our evergrowing Storytelling discipline has now joined hands with Customer Driven team to together form, Customer Success & Storytelling Collective (CSSC), here at Studio+91 and Microsoft IDC.
StorytellingUser Experience DesignCreative Writing

UX Designer II

Sep 2020Jul 2021 · 10 mos

  • Our collaborative endeavours have helped us drive exponential growth and consistent business value through our diverse stories, impacting peers, leaders and IDC business overall. While we've thrivingly nurtured a fledgling discipline from scratch, the core focus now is on building a flourishing team of multi-disciplinary designers/storytellers.
User Experience DesignDesign ThinkingUser Research

UX Designer

Aug 2019Aug 2020 · 1 yr

  • Our storytelling-driven initiatives and their company wide impact, paved the way for our leadership team to invest in flagging off Storytelling as a new discipline within Microsoft IDC.
  • An organisation’s culture is the stories they tell. With that vision, our small team begun working very closely with senior leadership, researchers, branding, comms, copywriters, product triads (design, PMs, engineers) and marketing teams, to mould stories for both, our stakeholders within the org and our end users/consumers. All these collaborations with diverse group of peers have enabled our blossoming horizontal team to augment impact across all product areas here at Microsoft IDC, cultivating a culture for us to be better together.
User Experience DesignStorytellingDesign Strategy

UX Designer

Mar 2018Jul 2019 · 1 yr 4 mos

  • As a part of the Office 365 UX design team, I was working in mobile productivity space for emerging markets, responsible for owning core projects, programs and features by driving the design vision and strategy.
  • Concurrently, another project revolves around nurturing an environment for us, Microsofties, to be better storytellers. Thereby, evolving the way we tell stories and, changing the way to get our users to think differently. The aim is to imbibe the art of Story Doing at the core of User Experience, to augment the emotional connect with our digital products paradigm.
User Experience DesignMobile ApplicationsDesign Thinking

UX Design Intern

Jul 2017Dec 2017 · 5 mos · Hyderabad Area, India

  • The burgeoning importance of design thinking is quickly being recognized in the business world as crucial to success. In this environment, the process of design is akin to a process of articulation where communicating a design solution is as important as the solution itself.
  • With this goal, my project explores different systems of narrative, visual models, and mediums that effectively communicate the story of an idea, with the end goal of synthesizing them into a storytelling framework suitable for communicating new design ideas in the ‘Office on mobile’ space.
User Experience DesignDesign Thinking

Nasscom

UX Designer

Jan 2017Jun 2017 · 5 mos · Bengaluru Area, India

  • This was a short graduation project for Design4India, a joint initiative between Facebook and NASSCOM, that aims to augment the Startup and Innovation ecosystem pan India.
  • Devising and developing their communication strategy, visual language and conceptualizing/ratiocinating Design4India workshops and summits.
  • Driving the official website development from ground zero to a full-blown social engagement platform with integrated CRM and CMS.
  • Researching and formulating framework for ventures encompassing Design Thinking, Business Model Innovation(BMI) and Behavioural Design.
User Experience DesignDesign ThinkingBusiness Analysis

American express

Master CBO Analyst

Jul 2013Jan 2015 · 1 yr 6 mos · Gurgaon, India

  • As a part of the Credit Bust Out (CBO) unit, my core job was to study behavioural changes, understand patterns, find loopholes, conduct heuristic research and accordingly weed out suspected users, with potential saves for the company in excess of 105,000 CAD.
Business AnalysisUser Experience Design

Education

MIT Institute of Design

Master’s Degree — Communication Design

Jan 2015Jan 2017

National Institute of Technology Delhi

Bachelor's Degree — Information Technology

Jan 2010Jan 2013

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