Dec 2019 – Aug 2021 · 1 yr 8 mos · Gurgaon

• Responsible for End-to-end Supply chain operations (Last Mile Operations, Fulfilment centre, Dark Store expansion and operations for North India).
• Have built and operationalised quick commerce (10 mins delivery) supply chain for multiple cities
• Built and led operations for Grocery supply chain with large team of more than 1000 Onrole and Offrole members.

Dec 2016 – May 2019 · 2 yrs 5 mos · Gurgaon, Haryana, India

• I led the S&OP cycles to align cross-functional stakeholders on forecasts and conducted Demand Review meetings to ensure SKU-level requirements were met. My role involved improving forecast accuracy and executing stock-plan reviews to achieve high fill rates across various channels.
• Achievements: I improved CFA-level forecast accuracy by 13% and championed the Inventory Freshness Project, enhancing product rotation and reducing aging inventory.
• Key skills : Forecasting, Managing Service Levels (OTIF), Order Management, Fulfilment, Inventory Availability and SLOB management

Apr 2016 – Nov 2016 · 7 mos

• # Supply Planning and Distribution Management for Pan India orders
• Managing communications with S&OP team to understand demand pattern across geography to ensure optimal supply performance KPIs under all demand uncertainties
• Develop supply plan from multiple origins (Dropship, warehouses, packaging centers) till end consumers from mother hubs, cross docks, line-haul and last mile centers under various scenarios
• Achieving best OTIF under day wise order commitment for 95% products spread across categories
• Maintaining service level agreement (supply driven) to minimize sales loss risk
• Driving strong relationship with logistics partners, their KPI based performance monitoring, vendor growth & improvement
• Provide an interface with finance department and manage all contracting processes
• Driving efficiency improvements in operational processes and ERP technological advancements pertaining to supply chain operations
• # Capacity Planning, resource allocation and optimization
• Supply network design and optimization based on monthly demand pattern
• Preparing customized resource allocation model based on historic productivity achieved from similar type of operations
• Deployment of these resources after liaison with various stakeholders (Infrastructure, HR teams)
• Process gap identification and lean methodology introduction at last mile, intercity transportation and warehousing operations to optimize on manpower, vehicles and other resources
• # Reverse Order Management
• Setting up reverse supply chain process to deliver return shipments to FC/Suppliers timely
• Ensuring minimal supplier compensation against SLA breaches for RTO shipments
• Reconciliation with logistics service providers on trust pay, damages or SLA breach cases

Feb 2015 – Mar 2016 · 1 yr 1 mo

• Identification of cities to be launched and demand cluster mapping for that city
• Lead end to end project to expand last mile and linehaul network across India in 26 cities

Apr 2014 – Feb 2015 · 10 mos · Bangalore

• Supply Chain expansion for Large appliances/White goods under Flipkart Self Delivery model
• Design of supply chain network for newly launched cities
• Layout design and planning of delivery hub
• Vendor management of surface linehaul service providers
•  Marketplace - Business Development
• New Vertical Launches --
• Market intelligence for various items available in the industry regionally
• Identification of the verticals to be launched and coordination with catalogue team for timely launch
• Improving Regional Utilisation of SKUs --
• Market SKUs rationalisation based upon key attributes
• Bringing more sellers to achieve better RU for all the regions

Apr 2013 – Jun 2013 · 2 mos · Mumbai Area, India

• Project Title: Performance improvement of Just-In-Transit OE Warehouses by Inventory & Space optimization
• Analyzed current material ordering process for OEM customers through VIM (Vendor Managed Inventory)
• Performed RCA to identify factors influencing ineffectiveness in achieving OTIF
• Executed Value Stream mapping for warehousing process to streamline operations
• Designed new warehouse layout based upon inventory categorization around speed of item demand by OEMs, size of SKUs, stacking load bearing capability
• Liaison with multiple team stakeholders to get improvement plan reviewed fortnightly
• Training warehouse staff on newly introduced processes for achieving targeted KPIs
• Achievements
• Successfully implemented the plan to achieve 12% better OTIF from VIM warehouses
• 36% increase in warehouse throughput by 44% tyre assembly cycle time reduction

Jul 2009 – Mar 2012 · 2 yrs 8 mos · Nagpur Area, India

• Performing functional Integration, undertaking Schedule Management and Resource Allocation
• Refining drawings of design consultants to reduce execution time and cost of implementation
• Commissioning (Automation), Operation and Maintenance using PLC & DCS logic design
• Preparation of technical compliances for procurement against relevant industry standards
• Vendor management and team coordination under project