Jun 2025 – Present · 10 mos · South Mumbai, Maharashtra, India · On-site

• Lead Human Resources and oversee Administration, Technology, and Communications for this 39-year-old professional services firm.
• Drive professionalization and growth, both organic and through M&A, by implementing best practices aligned with strategic goals.
• Enhance value proposition via GPTW recognition, policy upgrades, HRMS (uKnowva) adoption, M365 migration, and office expansions.
• Contribute to revenue growth by leading cross-functional projects and advancing strategic business initiatives.

Jul 2024 – Present · 1 yr 9 mos · Bandra, Maharashtra, India · Hybrid

• Run an entrepreneurial people advisory and strategic HR consulting venture, leveraging over 20 years of expertise.
• Enhance leadership experience by delivering strategic, practical solutions that foster sustainable growth and transformative change.
• Develop human capital strategies, establish end-to-end talent management, and lead culture and digital transformation initiatives.
• Provide fractional leadership across Human Resources, Administration, IT, and Internal Communications.
• Serve as a leadership assessor for assessment and development centers, and offer training, mentoring, and coaching services.

Mar 2023 – Jun 2024 · 1 yr 3 mos · Mumbai, Maharashtra, India · On-site

• Led HR and Administration for a pioneering B2B platform with 1000+ employees, backed by 17+ leading Indian Pharma companies.
• Drove organizational growth by partnering with leadership and ensuring the timely recruiting of 20+ key department heads.
• Enhanced experience and retention through policy overhaul, HRMS (Darwinbox), benchmarking, and seamless acquisition integration.
• Upgraded facilities and services to better meet employee needs and organizational goals.

Dec 2021 – Feb 2023 · 1 yr 2 mos · Mumbai, Maharashtra, India · On-site

• Led CCT and OD within People Experience & Diversity team for a 40-year-old IT services company with 6000+ employees in 40 countries.
• Built a robust leadership pipeline via succession planning, competency frameworks, HiPo Growth, and career progression initiatives.
• Implemented HR automation platforms (SAP SuccessFactors, Qualtrics, Xoxoday, Centrical), improving employee experience.
• Mentored the Global Business Partnering team and co-led Great Place to Work (GPTW) certification, achieving recognition.

Apr 2016 – Dec 2021 · 5 yrs 8 mos · Mumbai Area, India

• Established and led HR for a 50+ year-old services group, growing from 350 to 1500+ employees globally, significantly improving financials. • Collaborated with CEO/COO to manage P&Ls and develop annual/long-term plans.
• Upgraded talent management policies/processes, supporting organizational growth and agility.
• Designed/implemented frameworks for competencies, succession planning, pay-for-performance, learning, and total rewards.
• Implemented HR automation platforms (Darwinbox, TalentPool, PeoplesHR, LinkedIn Learning), enhancing employee experience.
• Set up Operations COE (Shared Services) for lifecycle management and legal compliance, improving employee experience.
• Led global expansion to the UAE, Poland, and the US, successfully entering new markets.
• Enhanced leadership hiring, development, and succession planning - creating a strong talent pipeline and high-performing teams.
• Drove revenue growth through collaboration with Consulting and Corporate Services verticals to deliver HR Advisory and Services.
• Led key strategic projects - the firm's Employee Ownership Conversion and Microsoft Dynamics 365 ERP Implementation.
• Executed pandemic-driven continuity measures, fostering business resilience with a focus on empathy.
• Won the Chairperson’s Award multiple times and contributed to winning IAB Social Media Networking Award in 2015. Promoted twice.

Apr 2013 – Mar 2016 · 2 yrs 11 mos · Mumbai Area, India

Aug 2011 – Mar 2013 · 1 yr 7 mos · Mumbai Area, India

Nov 2010 – Jul 2011 · 8 mos · Mumbai Area, India · On-site

• Led HR for 9 hypermarkets and 1 distribution center, managing 1600+ employees, increasing operational efficiency by 20%.
• Ramped up 3 hypermarkets and 1 distribution center in 3 months, minimizing revenue loss.
• Achieved favorable labor court outcomes, safeguarding company interests.
• Received CEO appreciation for going the extra mile, ensuring critical turnaround and timely processing of annual appraisals.

Jul 2010 – Oct 2010 · 3 mos · Mumbai Area, India

• Enhanced PeopleSoft HRMS for 10,000 employees globally, boosting HR efficiency.
• Managed Business Partnering for 2000 employees, improving service delivery.
• Ramped up 2 new delivery centers, expanding company capabilities.
• Recognized for contributions to the growth and performance of the Asia Strategic Business Unit. Promoted twice.

Jan 2010 – Jun 2010 · 5 mos · Mumbai Area, India

May 2009 – Dec 2009 · 7 mos · Mumbai Area, India

Jan 2008 – Apr 2009 · 1 yr 3 mos · Mumbai Area, India

Dec 2005 – Jan 2007 · 1 yr 1 mo · Mumbai Area, India · On-site

• Led Business Partnering for 350+ employees, driving engagement.
• Resolved complex employee fraud case (credit card scam), safeguarding company interests.
• Recognized for the safe return of employees to their residences during the Mumbai bomb blasts.

Jan 2007 – Jan 2008 · 1 yr · Mumbai Area, India · On-site

• Improved talent pipeline and retention as an assessor in the Assessment Center Program.
• Managed Business Partnering for 600 employees, ensuring seamless operations.
• Skillfully managed a complex statutory matter (homicide-related), protecting the company's reputation.

Jul 2004 – Jul 2005 · 1 yr · Cardiff, United Kingdom · On-site

• Oversaw the welfare of over 350 residential students, supported by a multicultural and diverse team.
• Received commendation for averting a major fire-related disaster and timely intervention in saving a student’s life during a suicide attempt.
• Employment alongside pursuing the MBA

Aug 2001 – Aug 2003 · 2 yrs · Mumbai Area, India

• Core team member in organizational development initiative defining vision, mission, and values.
• Repurposed blue-collar manpower for marketing activities.
• Managed IT procurement and helpdesk for 1000+ employees
• Received commendation for cost-optimized and timely mitigation of the expected Y2K risk. Promoted thrice.

Aug 2000 – Aug 2001 · 1 yr · Mumbai Area, India

Aug 1999 – Aug 2000 · 1 yr · Mumbai Area, India

Aug 1998 – Aug 1999 · 1 yr · Mumbai Area, India