Aug 2023 – Jun 2025 · 1 yr 10 mos · San Francisco, California, United States · Remote

• [Key Roles]:
• Leading the Inbound Email Campaign at Nanonets, pioneering strategies to convert leads into customers effectively.
• Proficiently utilizing SQL, Python, Hubspot, APIs, and ChatGPT to orchestrate impactful email campaigns.
• Driving results through a data-driven approach, optimizing the customer journey in the realms of Data Extraction, OCR, and Workflow Automation.
• [Key Projects]:
• Designed and implemented high-impact email campaign strategies, transforming leads into loyal customers for Nanonets.
• Leveraged a diverse skill set, including SQL, Python, Hubspot, dashboarding, APIs, and ChatGPT, to create innovative and effective email campaigns.
• Excels in the dynamic landscape of SAAS, contributing to Nanonets' transformative work in Data Extraction, OCR, and Workflow Automation.

Oct 2021 – Aug 2023 · 1 yr 10 mos · On-site

• [Key Roles]:
• Managed and motivated a team of 4 associates to deliver multiple client workstreams, consistently achieving high-quality deliverables and meeting project timelines.
• Possess advanced proficiency in SQL, Python, Excel, VBA, Tableau, R, and statistical modeling techniques to analyze complex data sets and derive actionable insights.
• Successfully developed and implemented analytical solutions for bad debt mitigation, credit policy optimization, and loss forecasting, leading to significant cost savings and enhanced strategic decision-making for clients.
• [Key Projects]:
• Developed and implemented loan performance forecasting models to assist clients in making data-driven decisions, resulting in improved credit risk management and profitability.
• Conducted extensive research and analysis to optimize credit policies for clients, improving loan portfolio performance and reducing credit losses.
• Conducted customer lifecycle analysis, leveraging data-driven insights to drive customer engagement and retention strategies, resulting in increased customer satisfaction and loyalty.
• Conducted churn and attrition analysis, identifying key drivers of customer attrition and developing targeted retention strategies to reduce churn rates and improve customer retention.
• Led a project on credit policy hard cut optimization, working closely with clients to analyze historical data and develop optimized hard cut policies to minimize credit losses and increase profitability.
• Conducted extensive analysis and data modeling to identify key target groups for clients, enabling them to tailor marketing campaigns and drive higher response rates and ROI.
• Developed performance monitoring dashboards to track key metrics and KPIs, providing clients with real-time visibility into the performance of their business operations and facilitating data-driven decision-making.

Aug 2020 – Oct 2021 · 1 yr 2 mos · On-site

• Developed IRB-compliant probability of default prediction models for two mid-corporate portfolios of a global bank.
• Conducted feature engineering, single and multi-factor analysis, and model selection and testing as key steps in model development.
• Drafted comprehensive technical documentation for the models, incorporating EBA (European Banking Authority) guidelines.

May 2019 – Jun 2019 · 1 mo · Takasago, Hyogo Japan · On-site

• Developed and implemented control logics for engineering processes to improve efficiency and quality
• Conducted thorough inspection and testing of control panels for MHPS gas turbines to ensure compliance with industry standards
• Conducted research on data sharing protocols for cloud-based platforms in the company and the country to inform decision-making and improve data security

May 2018 – Jul 2018 · 2 mos · Hyderabad Area, India · On-site

• Conducted teardown analysis of the main control panel of Boeing 747 using SWAP-C and obsolescence analysis, identifying critical areas for improvement and developing strategies to optimize system performance and reliability
• Developed a value-engineered product that was 12% smaller, 14% narrower, and 17% lighter, while maintaining performance and reliability standards

May 2017 – Apr 2018 · 11 mos · Kanpur, Uttar Pradesh, India · On-site

• Successfully managed a 3-tier team of 36 executives to organize a 4-day technical festival, attracting over 4,000 visitors
• Coordinated the logistical and technical requirements for 32 events, 16 talks, and 3 professional shows, ensuring the smooth execution of each
• Managed a budget of INR 6.5 million, preparing 7 tenders, negotiating with vendors and staff, and maintaining accountability throughout the event
• Led a 4-tier team in conducting TOSC, an all-India aptitude exam with over 12,000 participants across 22 cities, ensuring the fair and efficient administration of the exam