Piyush Gupta

Product Manager

Greater Delhi, India6 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led product growth at Credgenics in fintech.
Expert in risk management and analytics at American Express.
Innovative problem solver with a passion for data-driven solutions.

Stackforce AI infers this person is a Fintech Product Manager with strong analytics and risk management expertise.

Contact

Skills

Core Skills

Product ManagementAnalyticsRisk Management

Other Skills

Business-to-Business (B2B)Agile MethodologiesWireframingProduct OperationsData ScienceAnalytical SkillsCollections As A Service (CaaS)Conversational AIData EngineeringData VisualizationSQLStakeholder ManagementThird-Party Vendor ManagementProduct DevelopmentMicrosoft Office

About

I am a senior product team member at Credgenics, a cutting-edge enterprise vSaaS platform tailored for the debt collection industry. In this dynamic role, I am leading our core platform product towards the next phase of growth and scalability. Before this, I served as a Business Analyst within the Credit and Operational Risk Oversight division of the American Express Global Risk and Compliance BU. In this capacity, I led comprehensive monitoring and assessment initiatives for the American Express credit card portfolio on a global scale. My responsibilities encompassed collaborating with cross-functional teams to enhance operational efficiencies and refine risk management strategies. This role afforded me a holistic perspective on various facets of risk management, spanning from customer management strategies to credit decision modeling. Driven by an innate curiosity, I maintain a voracious appetite for knowledge acquisition, regularly immersing myself in industry insights, literature, and podcasts. Beyond professional pursuits, I find fulfillment in activities like quizzing, squash, and music, which serve as outlets for creativity and personal growth. With a steadfast commitment to excellence, I aspire to leverage my expertise in analytics and product development to make meaningful contributions to the fintech landscape.

Experience

6 yrs 7 mos

Total Experience

3 yrs 3 mos

Average Tenure

4 yrs 8 mos

Current Experience

Credgenics

3 roles

Senior Product Manager

Promoted

Apr 2024 – Present · 2 yrs · Noida, Uttar Pradesh, India

Working on enhancing the core collection management system for financial services, which provides analytics and visibility on the complete the loan collection journey to ensure optimal interventions through data driven decision making.

Business-to-Business (B2B)Agile MethodologiesProduct ManagementAnalytics

Product Manager

Promoted

Apr 2022 – Apr 2024 · 2 yrs · Noida, Uttar Pradesh, India

WireframingProduct OperationsProduct Management

Product Analyst

Jul 2021 – Mar 2022 · 8 mos · Noida, Uttar Pradesh, India

Data ScienceBusiness-to-Business (B2B)Analytics

American express

2 roles

Business Analyst

Jan 2020 – Jul 2021 · 1 yr 6 mos

Started in the full fledged role starting Q1 2020 with responsibilities ranging from conducting quarterly analytical credit risk centric reviews of different portfolio segments, operational risk based process reviews and leveraging automated risk monitoring capabilities to monitor the AXP portfolio for incremental risk through collaboration with a team scattered across the globe in the projects undertaken by the Global Credit and Operational Risk Oversight team.
Won the KRI Development Hackathon to develop an automated functionality which will signal potential operational risk event based on outlier incoming call data for certain international markets using data science techniques, deployed in production with regular automated runs.

Business-to-Business (B2B)Analytical SkillsRisk Management

Management Trainee

Jul 2019 – Dec 2019 · 5 mos

Joined the Credit and Operational Risk Oversight team which a part of the Global Risk and Compliance vertical of American Express which acts as a 2nd line risk management functions for different risk teams across global geographies. Worked on some high visibility credit risk reporting and special projects for recession preparedness along with agile risk monitoring across different portfolios and business units.

Ola (ani technologies pvt. ltd)

Summer Intern

May 2018 – Jul 2018 · 2 mos · Bengaluru, Karnataka, India

Worked under the Director of Risk Analytics team of OLA Money on the following pilot projects:
Worked on segmentation of users based on their OLA behavior for targeted marketing of various financial products.
Developed models to predict driver default on loans for a car loan company based on the driver behavior data
Developed IVR calling strategy for customers who went delinquent on debit card rides along with ROI calculation.
Collaborated on device fingerprinting project, to extract alternate contact info. for delinquent users and counter fraud

Tata communications

Project Trainee

May 2017 – Jul 2017 · 2 mos · Greater Delhi Area

Worked on two projects for corporate operations under the GM of Data Science, Received Letter of Recommendation
Customer Churn Analysis: Used supervised ML on past customer churn data to develop a predictive model for churn
Customer Address Cleansing: Developed a tool for operations department to clean and geotag customer addresses

Yobi technologies

Summer Intern

Jun 2016 – Jul 2016 · 1 mo · Gurugram, Haryana, India

Worked on two projects in a NECTAR (Govt. of India) funded IoT start-up by a Harvard Alum as a data analyst:
Weather Prediction Models: Leveraged forecast data against actual data to perform weather prediction modelling.
Commodity Pricing Models: Leveraged commodity pricing and crop yield data to perform price prediction modelling.