Daniel C.

Product Manager

Chennai, Tamil Nadu, India9 yrs 9 mos experience

Highly StableAI Enabled

Key Highlights

Led the launch of an AI-native ATS with 60+ customer adoption.
Reduced spam by 95.5% during a major attack at PayPal.
Drove a SaaS product contributing to 46% of new revenue.

Stackforce AI infers this person is a SaaS and Fintech Product Manager with a strong focus on AI and analytics.

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Skills

Core Skills

Product ManagementAi DevelopmentRisk ManagementBusiness IntelligenceAnalyticsSystems Engineering

Other Skills

AI FeaturesAgile DevelopmentAnalytics IntegrationApplication VirtualizationBusiness Intelligence (BI)Business StrategyClarityCommunicationCredit Risk ManagementCustomer EngagementCustomer FeedbackData AnalysisData AnalyticsData VisualizationEnterprise Risk Management

About

I am a Product Manager working to build the next gen in recruitment SaaS. I found my love for product management while doing marketing research for my product, in my free time. I transitioned into product management in the subsequent weeks and I have not turned back since. I am skilled in crafting user experience, conducting market research for requirements, prototyping, and delivering strong features and products that drive value. I bring an eclectic yet wholly original skillset to the table. With my background in marketing and having worked as a systems engineer, I bring a unique perspective to product management. I can easily empathize with different teams from design, engineering, marketing, pre-sales, support, and customer success enhancing my ability to deliver strong products and features with an excellent market and user fit.

Experience

Kula

Senior Product Manager

Mar 2024 – Present · 2 yrs · Chennai, Tamil Nadu, India · On-site

Second product management hire in the organization, leading efforts to build an AI-native ATS.
Drove adoption by 60+ customers by leading the 0 - 1 build and launch of Kula’s ATS
Improved time to hire by 100% for customers through innovative AI features like AI applicant scoring, AI interview notetaker, conversational analytics, and AI scheduling recommendations.

Product ManagementAI DevelopmentCustomer Engagement

Paypal

Product Manager 3 - Technical

Jan 2023 – Feb 2024 · 1 yr 1 mo · Chennai, Tamil Nadu, India

I was the Product Manager responsible for invoicing, withdrawals & deposits, and refunds & reversals risk platforms and drove horizontal projects like the PayPal sandbox modernization for risk platforms.
Cut down spam by 95.5% in one of the biggest spam attacks in PayPal history by leading the build-out and delivery of mitigation features within a span of 3 months for the invoicing risk platform.
Enabled $2.8M in TPV and prevented loss of around $1.2M during withdrawal of money from PayPal by delivering features for the withdrawal risk platform.
Improving integration time with PayPal by 12% by leading the efforts to build out the risk capabilities in PayPal’s external sandbox environment.

Risk ManagementProject ManagementFeature DevelopmentProduct Management

Zoho

2 roles

Lead - Product Management

Feb 2022 – Jan 2023 · 11 mos

I was a Lead Product Manager for Zoho’s Business Intelligence Suite.
Improved DAU by 23% and reduced user drop-off during evaluation by 36% using user action based email campaigns.
Reduced post-installation drop-off of the on-premise deployment by 53% by revamping the onboarding flow.
Drove the SaaS version of ManageEngine Analytics Plus from inception to launch. The product is contributing to 46% of the new revenue of the product line and growing at a pace of 18% month on month.
Mentored 2 new APMs and cut down the time spent on recruitment by 42%.
Evangelized the product across 4 continents in all of our primary business centers by doing presentations in ManageEngine User Conferences and other industry events.

Business IntelligenceUser EngagementOnboardingProduct Management

Member of Technical Staff - Product Management

Jun 2017 – Jan 2022 · 4 yrs 7 mos

I was a Product Manager for Zoho’s Business Intelligence Suite. I work on the SaaS (Software as a Service) and on-premise deployments of Zoho Analytics and ManageEngine Analytics Plus.
Led the development of analytics integrations with popular IT applications like ServiceDesk Plus, ServiceNow, Jira Service Management, and Desktop Central that drive revenue by $2M+ per year.
Led the development of a SaaS analytics microservice in the ServiceNow marketplace which improved new revenue by 17%
Led the development of multiple features like import/export of report templates, migration, Out-of-the-box SSO, MFA, etc. which are used by over 14K+ customers and 2M+ users.
Automated the feature request & feedback collection from customer-facing teams and built a pipeline to feed product decision-making and development, improving turnaround time by 27%.
Partnered with engineering, marketing, and documentation to redefine the release process and reduced release issues by nearly 100%.

Analytics IntegrationFeature DevelopmentCustomer FeedbackProduct ManagementAnalytics

Infosys

Systems Engineer

May 2016 – Jun 2017 · 1 yr 1 mo · Chennai Area, India

I executed a project for a leading banking institution while also mentoring and onboarding newcomers to my team.
Virtualized 50+ applications using App - V.
Ensured high quality and usability in all the deliverables and reduced errors by 73%.
Scored an overall average of 91% in the Foundation Program and was named a High Performer (HPF) in my cohort.

Application VirtualizationQuality AssuranceSystems Engineering