Dec 2020 – Jun 2021 · 6 mos · Mumbai, Maharashtra, India

Jul 2018 – Dec 2020 · 2 yrs 5 mos · Madhya Pradesh, India

• ➧ Identify and develop new market opportunities, makes recommendations based on emerging trends,opportunities, and threats
• ➧ Own the supply plan for the designated region in order to meet the business plan and goals.
• ➧ Responsible for both strategic and tactical initiatives related to revenue maximization, market share improvement
• ➧ Manage and maintain Group and Transient inventories, updated knowledge on industry trends and periodic market research.
• ➧ Act as the organization's first level manager to promote positive relationships and strong partnerships with bus operators for the benefit of the organization.
• ➧ Responsible for ensuring the smooth functioning of operations, sign up new bus operators and maintaining relations with the existing ones
• ➧ Being up to date with the market knowledge of intercity bus travel and ensure that all opportunities to grow Paytm's market shares are tapped.
• ➧ Ensure all issues pertaining to bus operators are resolved ethically and amicably
• ➧ Address and resolve all escalated customer issues and continuously work towards improving NPS for the region.
• ➧ Coordinate and follow up with all cross-functional teams
• ➧ Strengthen the relationship with existing / new business partners & other relevant stakeholders.

May 2015 – Jul 2017 · 2 yrs 2 mos · Mumbai, Maharashtra, India

• ➧ Handle the Hotel Contracting & business development for Paytm Travel Marketplace.
• ➧ Identify key markets and the types of hotel products.
• ➧ Establish and maintain relationships, train partner hotels.
• ➧ Channel Development and infrastructure expansion (Channel Partners, Retail Network Expansion)
• ➧ Promotion of the new products in the market and Drive the market through retailers.
• ➧ Ensuring overall increase in the gross revenue of the organization.
• ➧ Execute promotional activities for channel partners to drive sales and build market credibility.
• ➧ Timely collection of market information such as competitor activities & initiative.

Jul 2017 – Jul 2018 · 1 yr · Mumbai, Maharashtra, India

• ➧ Assessing and evaluating the right target group of travel vendors; understanding their business and enabling them to join and grow on TravelTriangle.
• ➧ Developing and maintaining relationships with new and existing agents; ensuring efficient and open communication channels across the hierarchy of travel agents.
• ➧ Coordinating with various teams at TravelTriangle for agent success.
• ➧ Ensuring high quality training of new travel vendors to TravelTriangle platform to facilitate better understanding and rapid growth on platform.
• ➧ Maintaining and managing the whole sales funnel to ensure continuous building of new relationships with Travel agents.
• ➧ Developing newer ways for increasing inflow of travel agents through agent branding exercises, conferences and meetings.

Aug 2014 – May 2015 · 9 mos · Chhattisgarh, India

• ➧ Core responsibility is to generate revenue for Axis bank ltd. & achieving monthly targets by selling and up-selling products like Loans, Insurance, Mutual Fund, Cards etc.
• ➧ Creation of proposal, commercial discussions, product customization and up-selling products. This helps in creating good relationship and harvesting the existing accounts.
• ➧ Expertise in client acquisition by self-cold calling, taking appointments followed by visiting the key officers in the company and pitching the product. Also handling web leads generated from in house-helpdesk.