V

Vikram Acharya

VP of Engineering

Mumbai, Maharashtra, India14 yrs 10 mos experience
Most Likely To SwitchAI ML Practitioner

Key Highlights

  • Led development of Groclake AI infrastructure.
  • Achieved 99.9% uptime for ONDC technology stacks.
  • Transformed Craftsvilla to microservices architecture.
Stackforce AI infers this person is a SaaS and E-commerce technology leader with expertise in AI and cloud-native systems.

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Skills

Core Skills

Engineering LeadershipCloud-native ArchitectureAgentic Ai & Ai InfrastructureOperational Efficiency & Cost OptimizationE-commerce Platforms & MarketplacesMicroservices & Soa ArchitectureAi & AutomationE-commerce

Other Skills

Team Scaling & MentorshipProduct & Platform InnovationDevOps & CI/CD AutomationSecurity & Compliance StandardsONDC Ecosystem DevelopmentTeam LeadershipTechnical ExcellenceCost OptimizationProduct InnovationPython (Programming Language)PHPWordPressConsultingData-driven Decision MakingAPI Integration & Management

About

I am a technology leader with over 14 years of experience leading engineering organizations and building enterprise-grade platforms at scale. My journey has been defined by a passion for combining deep technical innovation with strategic business impact—from architecting agentic AI frameworks to delivering cloud-native systems that power millions of transactions. At Plotch.ai, I lead the development of Groclake, one of the largest agentic AI workforce infrastructures, enabling enterprises to automate and scale operations across e-commerce, HR, IT, and beyond. Under my leadership, our platforms now process 10M+ ONDC transactions, representing nearly 30% of India’s retail network, while achieving 99.9% uptime and significant cost efficiencies. Previously, as VP of Engineering at Craftsvilla, I drove the company’s transformation from monolithic systems to a resilient, microservices-based architecture. Along the way, I built and scaled high-performing teams from 4 to 40+ engineers, delivering AI-driven solutions that improved operational efficiency by 40% and conversions by 25%. I am deeply committed to building engineering cultures where innovation thrives, teams feel empowered, and technology becomes a true growth engine for the business. Recognized as Engineering Leader of the Year (2025) and awarded Best Technology Service Provider (ONDC), I continue to explore the frontiers of AI, large-scale platforms, and the future of digital commerce. I am always eager to connect with fellow leaders and innovators to push the boundaries of what’s possible.

Experience

14 yrs 10 mos
Total Experience
2 yrs 3 mos
Average Tenure
4 yrs 1 mo
Current Experience

Plotch.ai

4 roles

VP of Engineering

Promoted

Apr 2023Present · 3 yrs 1 mo

  • At Plotch.ai, I lead engineering strategy and execution across both our Agentic AI workforce infrastructure and ONDC digital commerce platforms. This dual focus allows us to empower enterprises with secure, scalable digital teams while also building the backbone of India’s open digital commerce ecosystem.
  • Key Highlights:
  • Built Groclake, one of the world’s largest Agentic AI infrastructures, enabling automation across commerce, HR, IT operations, and more.
  • Delivered 40% reduction in cloud costs and 35% boost in developer productivity via AI-native development environments.
  • Launched ONDC-compliant technology stacks, processing 10M+ transactions and covering nearly 30% of India’s retail network with 99.9% uptime.
  • Cut deployment time by 80% through CI/CD automation while achieving ISO 27001 compliance.
  • Championed an engineering-first culture, introducing mentorship and leadership development programs to elevate team performance.
  • Recognized for innovation with the Best Technology Service Provider (ONDC) award.
Engineering LeadershipTeam Scaling & MentorshipProduct & Platform InnovationAgentic AI & AI InfrastructureCloud-Native ArchitectureMicroservices & SOA Architecture+5

AVP - Product & Technology

Apr 2022Apr 2023 · 1 yr

Senior Director - Product & Technology

Apr 2021Apr 2022 · 1 yr

Director - Product & Technology

Apr 2020Mar 2021 · 11 mos

Craftsvilla

8 roles

AVP - Engineering

Apr 2022Apr 2023 · 1 yr

Senior Director Of Engineering

Apr 2021Mar 2022 · 11 mos

Director Of Engineering

Promoted

Apr 2020Mar 2021 · 11 mos

Senior Manager - Product & Technology

Promoted

Apr 2019Apr 2020 · 1 yr

Asst. Technology Manager

Apr 2018Apr 2019 · 1 yr

  • Optimised team for Agile delivery
  • Managing the Engineering team. Grew team from 2 to 12 people in a short span, working across multiple stacks.
  • Developed Dynamic Image Transformation Manager In-house
  • Implemented dynamic filter & search ver.2
  • Architecting & Optimisation of existing processes
  • Built an Analytic System in-house

Vice President of Engineering / Tech Head

Promoted

Nov 2016Jun 2023 · 6 yrs 7 mos

  • At Craftsvilla, India’s largest online ethnic marketplace, I spearheaded the company’s technology transformation from a startup into a market leader. I scaled the engineering team from 4 to 25+ and drove innovations that maintained the platform as a key player in India’s digital commerce ecosystem.
  • Key outcomes include:
  • Architecture & Scalability: Spearheaded migration from monolithic to microservices architecture, improving system performance by 300% and enabling horizontal scaling
  • AI & Automation: Developed AI-driven automation solutions and recommendation systems, increasing operational efficiency by 40% and conversion rates by 25%
  • Team Leadership: Scaled engineering team from 4 to 25+ engineers, establishing high-performance culture with structured mentorship programs
  • Technical Excellence: Implemented DevOps automation, reducing deployment time by 80% and achieving 99.9% system uptime
  • Cost Optimization: Reduced cloud infrastructure costs by 40% through strategic optimization and implemented CDN strategies with Akamai
  • Product Innovation: Designed multi-tenant e-commerce platform (Web & Mobile), developed in-house image management system, and implemented PWA for enhanced UX.
  • This journey gave me hands-on experience in scaling platforms, driving business impact, and shaping teams that thrive on innovation and execution.

Technology Lead

Promoted

Nov 2016Mar 2018 · 1 yr 4 mos

  • Responsible for Internal System at Craftsvilla
  • Managed Engineering team.
  • Mentored individual team members to deliver reliable products.
  • Architect Internal Product
  • Improved concurrent­ load capacity and response time by serving components using Flask-Jinja instead of Magento:
  • Category & listing Page
  • Exclusive Page
  • Seller Display Page
  • Managed Checkout Web Services
  • Developed in-house SEO Tools
  • Reliable backend development
  • Implemented PWA
  • #Python #PHP #MySQL #Webservices #Magento #GoogleAPI's

Senior Software Engineer | Consultant

Mar 2016Nov 2016 · 8 mos

Iksula

Senior Software Engineer

Feb 2016Nov 2016 · 9 mos · Mumbai

Heel & buckle

Senior Web Developer

Nov 2013Feb 2016 · 2 yrs 3 mos · Mumbai, Maharashtra, India

  • Recruited by the CIO for complete e-commerce responsibility (right from planning to execution).
  • Be responsible for all web design and development for - Multi-store and multi-language e-commerce site.
  • Responsible for code web applications.
  • Build analytical tools to represent data in the required format.
  • Create back-end code and reusable objects in PHP.
  • Understanding product requirements and executing them to completion.
  • Creating estimates and timelines for completion of product features.
  • Collaborating with team members to devise and launch new site features and content that meet the expectations.
  • Open to write code/ provide technical support to team/ Proactive in actions.
  • Analyze, design, code, debug, test, document and deploy changes to the Ecommerce Site.
  • Brainstorming and writing script to automate the process to reduce the manual work in the office.
  • Export the feed data from the system for the third-party portal like Flipkart, Amazon, Snapdeal, etc.
  • Coordinate with the server team to fix the issues in hosting on the cloud.
  • Work with team to integrate Magento with ODOO.
  • Organize and manage multiple priorities simultaneously.

Depasser infotech

2 roles

Tech Lead

Oct 2012Oct 2013 · 1 yr

  • Responsible for working on a range of projects, designing appealing websites and interacting on a daily basis with graphic designers
  • Development of reusable code.
  • Development and implementation of Core functionality and support tools.
  • Understand the business and functional requirements
  • Iterative testing and code review throughout the development of the application.
  • Develop the system & Integration along with Testing & debugging.
  • Build customized websites to the highest specifications.
  • Work to under pressure and to tight deadlines.
  • Come up with solutions to seemingly intractable problems.
  • Work closely with other developers and professionals.
  • Make recommendations on the use of new and emerging technologies.
  • Produce feasibility and usability reports for projects as well as accurate cost projections.
  • Provide guidance to other team members on web development issues.
  • Developing websites that have a consistent feel and look throughout all web properties.
  • Providing technical support to end users
Python (Programming Language)PHPE-CommerceWordPress

Senior Web Developer

Jun 2011Oct 2012 · 1 yr 4 mos

Education

University of Mumbai

Master of Computer Applications (MCA)

Jan 2011Jan 2014

Udemy Alumni

AWS Certified Solutions Architect Associate 2017

Jan 2017Jan 2017

Ismail Yusuf College, University of Mumbai

Bachelor's degree — Computer Science

Jan 2008Jan 2011

Ismail Yusuf College of Arts Science & Commerce, Government of Maharashtra

HSC — Science

Jan 2006Jan 2008

Shri Sharda English Medium School, Somaiya Group

SSC — Initial Studies

Jan 2002Jan 2006

Udemy

Machine Learning A-Z™ — Hands-On Python & R In Data Science

Jan 2018Present

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