Vikram Acharya — VP of Engineering
I am a technology leader with over 14 years of experience leading engineering organizations and building enterprise-grade platforms at scale. My journey has been defined by a passion for combining deep technical innovation with strategic business impact—from architecting agentic AI frameworks to delivering cloud-native systems that power millions of transactions. At Plotch.ai, I lead the development of Groclake, one of the largest agentic AI workforce infrastructures, enabling enterprises to automate and scale operations across e-commerce, HR, IT, and beyond. Under my leadership, our platforms now process 10M+ ONDC transactions, representing nearly 30% of India’s retail network, while achieving 99.9% uptime and significant cost efficiencies. Previously, as VP of Engineering at Craftsvilla, I drove the company’s transformation from monolithic systems to a resilient, microservices-based architecture. Along the way, I built and scaled high-performing teams from 4 to 40+ engineers, delivering AI-driven solutions that improved operational efficiency by 40% and conversions by 25%. I am deeply committed to building engineering cultures where innovation thrives, teams feel empowered, and technology becomes a true growth engine for the business. Recognized as Engineering Leader of the Year (2025) and awarded Best Technology Service Provider (ONDC), I continue to explore the frontiers of AI, large-scale platforms, and the future of digital commerce. I am always eager to connect with fellow leaders and innovators to push the boundaries of what’s possible.
Stackforce AI infers this person is a SaaS and E-commerce technology leader with expertise in AI and cloud-native systems.
Location: Mumbai, Maharashtra, India
Experience: 14 yrs 10 mos
Skills
- Engineering Leadership
- Cloud-native Architecture
- Agentic Ai & Ai Infrastructure
- Operational Efficiency & Cost Optimization
- E-commerce Platforms & Marketplaces
- Microservices & Soa Architecture
- Ai & Automation
- E-commerce
Career Highlights
- Led development of Groclake AI infrastructure.
- Achieved 99.9% uptime for ONDC technology stacks.
- Transformed Craftsvilla to microservices architecture.
Work Experience
Plotch.ai
VP of Engineering (3 yrs 1 mo)
AVP - Product & Technology (1 yr)
Senior Director - Product & Technology (1 yr)
Director - Product & Technology (11 mos)
Craftsvilla
AVP - Engineering (1 yr)
Senior Director Of Engineering (11 mos)
Director Of Engineering (11 mos)
Senior Manager - Product & Technology (1 yr)
Asst. Technology Manager (1 yr)
Vice President of Engineering / Tech Head (6 yrs 7 mos)
Technology Lead (1 yr 4 mos)
Senior Software Engineer | Consultant (8 mos)
Iksula
Senior Software Engineer (9 mos)
Heel & Buckle
Senior Web Developer (2 yrs 3 mos)
Depasser Infotech
Tech Lead (1 yr)
Senior Web Developer (1 yr 4 mos)
Education
Master of Computer Applications (MCA) at University of Mumbai
AWS Certified Solutions Architect Associate 2017 at Udemy Alumni
Bachelor's degree at Ismail Yusuf College, University of Mumbai
HSC at Ismail Yusuf College of Arts Science & Commerce, Government of Maharashtra
SSC at Shri Sharda English Medium School, Somaiya Group
Machine Learning A-Z™ at Udemy