P

Pankaj Mishra

Technical Program Manager

Noida, Uttar Pradesh, India17 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led infrastructure programs impacting 500+ applications.
  • Reduced IT support costs by 20% through optimization.
  • Built CI/CD pipelines, cutting release failures by 30%.
Stackforce AI infers this person is a Program Management expert in Telecommunications with a strong focus on Infrastructure and Automation.

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Skills

Core Skills

Program ManagementCloud InfrastructureOperations ManagementTest AutomationProcess Quality Improvement

Other Skills

Azure DevOps ALMMicrosoft ProjectServiceNowProblem ManagementChange ManagementIncident ManagementProject EstimationConsultingPresalesProject PlanningCloud ComputingProject ManagementSDLCQuality AssuranceTest Management

About

I’m a Certified Program & Project Management Leader, with 18 years of IT experience, spanning infrastructure programs, DevOps transformation, and test management & automation. For the last 8+ years, I’ve been driving large-scale infrastructure transformation programs for a global telecom giant — initiatives that impacted 500+ business-critical applications across server refresh, network upgrades, middleware modernization, cloud adoption, and security compliance. I excel at building governance frameworks, managing global teams, and ensuring delivery with predictability, efficiency, and cost optimization. Earlier in my career, I spent over 10 years in test management & automation, leading QA and DevOps engineering teams. I built automation and performance testing frameworks, integrated CI/CD pipelines, and drove adoption of quality-first practices across enterprise programs. This blend of hands-on technical expertise and program leadership enables me to bridge strategy with execution effectively. I’m passionate about transformation, automation-first delivery, and operational excellence, with a strong track record of measurable business impact. Key Achievements ✅ Led multi-year infrastructure programs impacting 500+ applications, cutting delivery variance by 15% YoY through governance and KPIs. ✅ Reduced IT support costs by 20% via vendor consolidation and optimized resourcing (onshore, nearshore, offshore). ✅ Built CI/CD pipelines & automation frameworks for 200+ applications, cutting release failures by 30% and accelerating time-to-market. ✅ Introduced RPA-based reporting solutions, reducing manual reporting effort by 80% and enabling real-time leadership insights.

Experience

17 yrs 8 mos
Total Experience
5 yrs 10 mos
Average Tenure
12 yrs 10 mos
Current Experience

Agreeya solutions

2 roles

Senior Technical Program Manager

Promoted

Jan 2017Present · 9 yrs 4 mos · Noida, Uttar Pradesh

Azure DevOps ALMProcess Quality ImprovementMicrosoft ProjectServiceNowProblem ManagementChange Management+19

Project Lead - Delivery

Jul 2012Jan 2016 · 3 yrs 6 mos · Noida, Uttar Pradesh

Initto technologies india pvt. ltd.

Senior Test Consultant

Jul 2011Jun 2012 · 11 mos · Gurgaon, India

Md synergy

Sr Test Analyst

Aug 2007Jul 2011 · 3 yrs 11 mos · Gurgaon, India

Education

Lal Bahadur Shasti Institute of Management

PGDBM — Operations and Marketing

Jan 2008Jan 2011

Visvesvaraya Technological University

BE — E&C

Jan 2000Jan 2004

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