Pankaj Mishra — Technical Program Manager
I’m a Certified Program & Project Management Leader, with 18 years of IT experience, spanning infrastructure programs, DevOps transformation, and test management & automation. For the last 8+ years, I’ve been driving large-scale infrastructure transformation programs for a global telecom giant — initiatives that impacted 500+ business-critical applications across server refresh, network upgrades, middleware modernization, cloud adoption, and security compliance. I excel at building governance frameworks, managing global teams, and ensuring delivery with predictability, efficiency, and cost optimization. Earlier in my career, I spent over 10 years in test management & automation, leading QA and DevOps engineering teams. I built automation and performance testing frameworks, integrated CI/CD pipelines, and drove adoption of quality-first practices across enterprise programs. This blend of hands-on technical expertise and program leadership enables me to bridge strategy with execution effectively. I’m passionate about transformation, automation-first delivery, and operational excellence, with a strong track record of measurable business impact. Key Achievements ✅ Led multi-year infrastructure programs impacting 500+ applications, cutting delivery variance by 15% YoY through governance and KPIs. ✅ Reduced IT support costs by 20% via vendor consolidation and optimized resourcing (onshore, nearshore, offshore). ✅ Built CI/CD pipelines & automation frameworks for 200+ applications, cutting release failures by 30% and accelerating time-to-market. ✅ Introduced RPA-based reporting solutions, reducing manual reporting effort by 80% and enabling real-time leadership insights.
Stackforce AI infers this person is a Program Management expert in Telecommunications with a strong focus on Infrastructure and Automation.
Location: Noida, Uttar Pradesh, India
Experience: 17 yrs 8 mos
Skills
- Program Management
- Cloud Infrastructure
- Operations Management
- Test Automation
- Process Quality Improvement
Career Highlights
- Led infrastructure programs impacting 500+ applications.
- Reduced IT support costs by 20% through optimization.
- Built CI/CD pipelines, cutting release failures by 30%.
Work Experience
AgreeYa Solutions
Senior Technical Program Manager (9 yrs 4 mos)
Project Lead - Delivery (3 yrs 6 mos)
Initto Technologies India Pvt. Ltd.
Senior Test Consultant (11 mos)
MD Synergy
Sr Test Analyst (3 yrs 11 mos)
Education
PGDBM at Lal Bahadur Shasti Institute of Management
BE at Visvesvaraya Technological University