Ankur Gupta

Co-Founder

San Francisco, California, United States14 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Founder of a leading AI consultancy
Expert in digital product engineering
Proven track record in scaling startups

Stackforce AI infers this person is a SaaS and AI expert with a strong focus on digital transformation.

Contact

Skills

Core Skills

Artificial Intelligence (ai)Product EngineeringConversational AiNatural Language Processing (nlp)Product DevelopmentAutomationE-commerce DevelopmentSoftware ArchitectureSocial Shopping PlatformUser EngagementSoftware DevelopmentUser Experience

Other Skills

Digital Product EngineeringTeam ManagementMachine LearningAWSData AnalysisInvestor RelationsPerformance AnalysisLarge Language Models (LLM)Generative AIStart-upsAndroidAlgorithmsEntrepreneurshipDistributed SystemsAmazon Web Services (AWS)

About

As the Founder and Designated Partner of Bluetick Consultants Inc, I drive innovation in AI, automation, and digital product engineering. My mission is to empower businesses with cutting-edge technology solutions that foster growth and transformation. With extensive experience across diverse markets in the United States and beyond, I have successfully partnered with companies of all sizes, from startups to enterprises, to create scalable and impactful digital products. I am passionate about leveraging technology to unlock new opportunities and enhance operational efficiency. Let’s connect and explore how we can shape the future of AI and digital innovation together.

Experience

14 yrs 7 mos

Total Experience

2 yrs 9 mos

Average Tenure

8 yrs 6 mos

Current Experience

Answerwise

Technical Consultant

Jan 2019 – Jan 2021 · 2 yrs · Bengaluru Area, India · On-site

AnswerWise is an AI Platform for Customer Service that automates customer support with a Human + AI approach, leading upto 30% ticket deflection, 70% reduction in average handling time(AHT), save future investment by 80% and significantly improve customer satisfaction(CSAT).
Bootstrapped and leading the development and operations of a conversational AI platform, while building up an organization, hiring and managing senior and junior team members, overseeing and evaluating service providers, and ensuring coordination and collaboration across internal stakeholders.
Recruited and leading a distributed team of engineers headquartered in Bengaluru, with a remote team in Italy, India and Singapore.
Deployed a word2vec and LSTM based intent detection engine with 85+% accuracy that leverages both machine and human workers.
Led the development of NLP based preprocessing for Indian english using asynchronous data pipelines.
Architected and led the development of a framework to enable SOPs, manual reinforcement learning and proactiveness in conversational engine
Designed and developed scalable, data pipeline on AWS from ground up to process historical conversational data into structured conversation flows using unsupervised learning.
Managing technology budget, process and culture.

Conversational AINatural Language Processing (NLP)Machine LearningAWSTeam Management

Bluetick consultants inc.

Founder

Nov 2017 – Present · 8 yrs 6 mos · Bengaluru, Karnataka, India

Consulting enterprises and fast growing startups on AI solutions
Our Flagship platforms

Artificial Intelligence (AI)AutomationDigital Product EngineeringTeam ManagementProduct Engineering

Carcrew

Technical Consultant

Mar 2017 – Jun 2017 · 3 mos · Mumbai Area, India

Automated processes for Marketing, Invoices, Procurement, Delivery departments. Driven end to end Uber's (customer) SLA automation with the following roles
Understanding business goals and conceptualising product design accordingly
Preparing PRD with buy-ins from key stakeholders
Hiring and managing the engineering team and vendors
Preparing application architecture with AWS, firebase, elasticsearch etc.
Managing end-to-end product development, backlog and bugs
Training and Implementation to the operations team

AutomationProduct DevelopmentAWSTeam Management

Craftsvilla

Technology Leader

Aug 2016 – Feb 2017 · 6 mos · Mumbai Area, India

Developed an e-commerce system from scratch by performing the following activities:
Software architecture and database design
Hiring engineers and managers
Application log analysus
Data-driven UX changes using power bi
Efficient bugs and backlog management

E-commerce DevelopmentSoftware ArchitectureData Analysis

Violetstreet.com - fashion from boutiques

Co-Founder

Nov 2013 – Mar 2016 · 2 yrs 4 mos · Hyderabad

Managed investor relations, drove user engagement and top line growth. Following activities were performed:
Bootstrapped a social shopping platform company
Developed data-driven product features
Drove average engagement of 11 minutes / user
Raised seed round in shark tank event
Hired technical, marketing and operation managers
Raised an angel round
Expanded operations to Mumbai and Delhi
Within the Indian context, developed one-click checkout and bot-checkout to drive revenue
Brought in acquisition proposals from two major e-commerce companies of India

Social Shopping PlatformUser EngagementInvestor Relations

Microsoft corporation

Software Development Engineer

Jun 2010 – Jun 2013 · 3 yrs · Hyderabad Area, India

Windows & Windows Live Division:
Indulged in presenting high quality design and developing stable and flexible software within Windows 8.
Hands on Performance, User Experience and debugging analysis of Windows 8.
Skills Developed: C / C++ / COM / Multithreading
Online Division (Bing | Application Experience):
Defining User Experience and improvement in performance of Windows 8 Apps
Presenting raw content in most organized and intuitive way in Windows 8 Apps
Skills Developed: OO Javascript /HTML 5 / CSS 3 / C# / Azure storage
Free time:
Android and Windows Phone development