Aug 2021 – Dec 2022 · 1 yr 4 mos

• Led three full-stack product development teams (15+ engineers) focused on building enterprise-grade, Azure cloud-native microservices to support secure file transfers, real-time data transformation, and application integrations using the Boomi Integration Platform.
• Key Responsibilities:
• Managed delivery across three cross-functional teams, driving product engineering, roadmap execution, and stakeholder engagement
• Designed and implemented cloud-native integration services to enable secure, scalable, and event-driven architecture
• Oversaw engineering best practices, code quality, and DevSecOps maturity
• Championed adoption of Infrastructure as Code (IaC), automated pipelines, and containerized deployments

Jun 2020 – Jul 2021 · 1 yr 1 mo

• Provided end-to-end test leadership and governance for a large-scale transformation program, driving quality by design and enabling a shift-left testing strategy across the product lifecycle.
• Key Responsibilities:
• Defined and implemented the overall testing strategy, embedding quality early in the development lifecycle
• Established CI/CD-integrated quality guardrails and enabled scalable test automation across squads
• Built and standardized quality frameworks, patterns, and practices including non-functional testing (performance, reliability, etc.)
• Collaborated with product and engineering leadership to embed quality engineering into delivery culture

Jan 2019 – Jun 2020 · 1 yr 5 mos · Melbourne, Australia

• Led the Quality Assurance teams for Myer's Unified Commerce product suite, driving quality uplift initiatives across web and backend e-commerce systems.
• Key Responsibilities:
• Defined and executed quality and automation uplift strategies to improve test efficiency and coverage
• Established quality best practices and governance frameworks across QA and engineering teams
• Significantly reduced production defects by enhancing test automation across frontend and backend systems
• Accelerated time-to-market by streamlining release processes and embedding automation into CI/CD pipelines
• Championed a “shift-left” testing approach to catch issues early and improve release confidence
• This role directly contributed to improved system stability, customer experience, and delivery velocity for Myer's core digital platforms.

Feb 2017 – Jan 2019 · 1 yr 11 mos · Bengaluru, India

• Led the quality engineering efforts for AmazonUI—Amazon’s internal front-end framework that centralizes UI building blocks, design patterns, and developer tools used across Amazon retail experiences.
• Key Responsibilities:
• Defined the team’s quality mission, led the creation of a 3-year strategic roadmap, and fostered team alignment and engagement to deliver against it
• Spearheaded the development of automation frameworks and internal tools to streamline integration testing and reduce manual effort for partner teams
• Built quality gates and established systems to measure and track quality KPIs, driving a culture of data-informed decisions
• Championed continuous testing practices, enabling faster, safer deployments across front-end teams
• Pioneered the use of machine learning and computer vision for automated visual testing, reducing visual defects in production
• This role combined technical depth with strategic leadership, focused on improving quality at scale across Amazon’s vast front-end ecosystem.

Mar 2012 – Feb 2017 · 4 yrs 11 mos

• Led the QA organization for Adobe Acrobat and Reader desktop products, overseeing end-to-end quality for one of Adobe’s flagship software suites.
• Key Responsibilities:
• Drove quarterly feature release delivery with a strong focus on stability, performance, and user experience
• Defined and implemented the long-term quality vision to scale QA capabilities and improve release velocity
• Led the development of PDF automation tools to streamline regression testing and enhance test coverage
• Scaled and matured the test organization by introducing modern engineering practices and tools
• This role required deep product understanding, operational excellence, and close collaboration with cross-functional teams including engineering, product management, and support.

Jun 2005 – Feb 2012 · 6 yrs 8 mos

• Led QA teams focused on security-hardening efforts and feature quality for Adobe Reader X/XI and Acrobat products.
• Key Responsibilities:
• Directed QA for the sandboxing of Reader X/XI, aimed at mitigating zero-day PDF exploits and enhancing product security
• Developed and maintained security penetration testing tools to proactively identify vulnerabilities
• Oversaw testing for high-impact features including PDF Editing and Export PDF plugins, ensuring reliability and performance
• Collaborated closely with security, engineering, and product teams to align quality efforts with Adobe’s secure development lifecycle
• This role combined deep domain expertise in PDF technologies with a strong focus on product security and innovation in quality engineering.

Jan 2003 – Jun 2005 · 2 yrs 5 mos

• Served as a hands-on QA Technical Lead responsible for test planning and execution to deliver high-quality feature releases for Adobe Acrobat and Reader.
• Key Responsibilities:
• Led testing efforts across multiple major releases (Acrobat 7.0, 8.0, 9.0), ensuring top-tier quality and reliability
• Managed projects covering core features such as Office PDFMaker, PDF Scanning & OCR, Image Conversion, PDF Page Manipulation, Web Capture (HTML to PDF), Search/Catalog, PDF Optimizer, and File Size Reduction
• Collaborated closely with development and product teams to design effective test strategies and troubleshoot complex issues
• Ensured consistent delivery of high-quality software to end users through rigorous testing and quality assurance processes

Sep 1999 – Jan 2003 · 3 yrs 4 mos

• Led test planning and execution for Acrobat’s Search/Find and Catalog plugins, ensuring functional and performance quality.
• Key Responsibilities:
• Conducted functional and performance testing to validate search accuracy and system responsiveness.
• Developed custom tools in C++ to test ONIX, Acrobat’s search engine, improving test coverage and automation efficiency.
• Collaborated with development teams to identify, track, and resolve defects, contributing to a stable and reliable search experience.