Harshita Mahajan

DevOps Engineer

Gurugram, Haryana, India5 yrs 10 mos experience

Highly Stable

Key Highlights

Proficient in Network Operations Center management.
Hands-on experience with Cisco and Juniper devices.
Strong foundation in Electronics and Communication Engineering.

Stackforce AI infers this person is a Telecommunications professional with expertise in Network Operations and Engineering.

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Skills

Core Skills

Network Operations Center (noc)Cisco Networking

Other Skills

CCNANetwork Impact analysisNetwork Monitoring ToolsCisco RoutersICC IITclSQLPython (Basics)Microsoft WordMicrosoft ExcelMicrosoft OfficeMySQLMicrosoft PowerPointC (Programming Language)

About

Experienced Network Operations Center Engineer with a demonstrated history of working in the information technology and services industry. Skilled in SQL, Python (Basics), Microsoft Word, TCL, Microsoft Excel, and Microsoft Office. Strong information technology professional with a Bachelor of Technology - BTech focused in Electronics and Communication from Shri Mata Vaishno Devi University.

Experience

5 yrs 10 mos

Total Experience

5 yrs 10 mos

Average Tenure

5 yrs 10 mos

Current Experience

Orange business

4 roles

Senior Network Operations Center Engineer

Promoted

Jan 2024 – Present · 2 yrs 4 mos

CCNANetwork Operations Center (NOC)

Network Operations Center Engineer

Apr 2022 – Apr 2024 · 2 yrs

>Daily work requires active monitoring of the live IGN network and work upon the incidents proactively as well as reactively [ IMEA/EUR/AMER/APAC]
>Perform basic network troubleshooting, following escalation process, carrier follow-up for early restoration of services, documenting case and sending advisories to customers.
> Also performs impact analysis on any network failure and isolation situations.
>Working on Ageing/ long pending cases to resolve and close them and maintain the KPI
>Supports field engineers remotely on power supply replacements for both Cisco and Juniper devices and also for any other support required.
>RMA creation for any faulty device or part (both Cisco & Juniper)
>Hands on both Cisco and Juniper routers/switches.
> Involved in NCCM Project to accept/reject new handovers to NOC Operations.

Cisco NetworkingNetwork Impact analysisNetwork Monitoring ToolsCisco RoutersNetwork Operations Center (NOC)