Carolina Maduro

Associate Partner

London, England, United Kingdom24 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in network performance and quality assurance.
  • Proven leadership in managing technical teams.
  • Strong background in telecommunications engineering.
Stackforce AI infers this person is a Telecommunications and Network Engineering expert with extensive experience in customer engagement.

Contact

LinkedIn

Skills

Other Skills

Network Monitoring ToolsGSMNetwork Administration2G3GComputer Network OperationsIPMobile DevicesQoSTelecommunicationsBSSGPRSLTENetworkingUMTS

About

Passionate about my customers! We make life better for billions of people, trillions of times a day!

Experience

24 yrs 2 mos
Total Experience
3 yrs
Average Tenure
4 yrs 4 mos
Current Experience

Akamai technologies

2 roles

Senior Engagement Manager

Promoted

Jul 2024 – Present · 1 yr 10 mos

Engagement Manager

Jan 2022 – Present · 4 yrs 4 mos

Cloudflare, inc.

Technical Support Engineer

Sep 2019 – Jan 2022 · 2 yrs 4 mos · London, United Kingdom

Mycom osi

Senior System Engineer

Apr 2012 – Aug 2019 · 7 yrs 4 mos · Slough, United Kingdom

  • System Engineer working in the delivery of MYCOM OSI’s Experience Assurance and Analytics software suite.

Ee

Technology Senior Specialist

Jun 2008 – Apr 2012 · 3 yrs 10 mos · Hatfield

  • Voice Service Support, Network Services.

Claro brasil

Senior Engineer

Nov 2004 – Aug 2007 · 2 yrs 9 mos · Rio de Janeiro Area, Brazil

  • Network Performance Analysis, Access Network and Quality of Service Engineering.

Tim brasil

Engineer

Jan 2004 – Oct 2004 · 9 mos · Rio de Janeiro Area, Brazil

  • Network Quality, Network Management.

Oi

Junior Engineer

Jan 2002 – Dec 2003 · 1 yr 11 mos · Rio de Janeiro Area, Brazil

  • Participated in the start-up of the first GSM network in Brazil.
  • Network Operation and Maintenance.

Atl

Internship

Jan 2001 – Dec 2001 · 11 mos · Rio de Janeiro Area, Brazil

  • Network Operations and Maintenance, NOC

Education

King's College London

Master of Science — Mobile and Personal Communications

Jan 2007 – Jan 2008

Ibmec

Master of Business Administration - MBA — Management

Jan 2004 – Jan 2005

Pontifícia Universidade Católica do Rio de Janeiro

Bachelor Degree — Telecommunications Engineering

Jan 1997 – Jan 2001

Pontifícia Universidade Católica do Rio de Janeiro

Extension Course — Computer Programming

Jan 1999 – Jan 2000

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