Jun 2019 – Dec 2019 · 6 mos · Sofia, Sofia City Province, Bulgaria

Sep 2018 – Mar 2019 · 6 mos · South East Asia

• Finding my work-life balance, looking for inspirations, exploring.

Sep 2017 – Aug 2018 · 11 mos · Bucharest, Bucharest, Romania

• Working on sales leads and marketing campaigns, to locate new business opportunities;
• On-premise to cloud transformation - creating cloud awareness, positioning cloud advantages over on-premise solutions;
• Nurturing relationship with current clients and contacting prospects to build long-term business relationship
• Charity and volunteering events engagement
• Awards:
• overachieved opportunity creation target in Q2, Q3 and Q4 FY18
• several weekly and monthly contests winner

Nov 2015 – Aug 2017 · 1 yr 9 mos · Bucharest, Bucharest, Romania

• Oracle Cloud training and certification - sales and support (CEE and MEA countries)
• First line of technical support for customers (including resolving Service Requests)
• Identifying up-sell opportunities, providing the best solutions to fit the customer's needs
• Cooperation with other teams in order to provide accurate solutions for customers
• Awards and prizes:
• Quarterly Employee Recognition Award for Q2 & Q4 FY17- Top Performer
• Quarterly Employee Recognition Award for Q4 FY16 and all Q's in FY17 - for up sell target achievement
• Several Monthly Awards for highest no. of digital opportunities and highest no. of up sell opportunities

Nov 2012 – Oct 2015 · 2 yrs 11 mos · Warsaw, Mazowieckie, Poland

• LOT Dla Firm customer service;
• training new employees (Miles&More and LOT Dla Firm rules);
• technical supporting and helping with extraordinary cases;
• passenger claims servicing;
• issuing, changing and cancelling tickets;

May 2012 – Nov 2012 · 6 mos · Warsaw, Mazowieckie, Poland

• telephone servicing of "Miles&More" program customers;
• making ticket reservations in Amadeus system;
• informing about flight schedules;
• entering new correspondence.