Ritika Mishra

Digital Marketing Specialist

Ghaziabad, Uttar Pradesh, India1 yr 3 mos experience

Key Highlights

  • Strong background in marketing and strategic marketing.
  • Proven ability to manage customer relationships effectively.
  • Demonstrated leadership and problem-solving skills.
Stackforce AI infers this person is a Marketing Specialist with expertise in CRM and digital marketing strategies.

Contact

Skills

Core Skills

Customer Relationship Management (crm)CommunicationBusiness MarketingDigital Marketing

Other Skills

Customer ServiceMarketing SupportDirect SalesSales ProcessesRetail SalesSales PresentationsCustomer SupportCustomer InsightCustomer EngagementSales & MarketingProblem SolvingLeadershipSalesManagementMicrosoft PowerPoint

About

Hello There ! I have completed my Master's degree in business administration in the field of marketing. Alongside I have also worked for a few companies including one of the biggest e commerce chain in India ( Blinkit ) and also in media industry too , to gain experience to meet my future goals . I stay open to new ideas and possess a desire to understand different concepts, I conduct a ability to adapt to issues and solve problems both as an individual and as a team. With my major interests in the field of marketing and strategic marketing I possess good communication skills and leadership qualities in me .

Experience

1 yr 3 mos
Total Experience
1 yr 3 mos
Average Tenure
--
Current Experience

Blinkit

Senior Executive CRM

May 2024Aug 2025 · 1 yr 3 mos · Gurugram, Haryana, India · On-site

  • 1. Managing CRM systems and develop metrics to measure customer service
  • success theough digital platform.
  • 2. Communicate with clients directly and resolve any customer issues.
  • 3. Assess customer needs, evaluate customer satisfaction and optimize
  • customer services
CommunicationCustomer ServiceCustomer Relationship Management (CRM)

Searckey marketing and media

Sales And Marketing Intern

May 2023Jul 2023 · 2 mos · Noida, Uttar Pradesh, India

  • 1. Proactively participated in meetings and helped
  • create new practices.
  • 2. Consistently meet targets.
  • 3. Built rapport with customers by offering
  • friendly, knowledgeable &
  • supportive service.
  • 4. Worked with digital marketing team and
  • Maintaining client portfolio through
  • social media sites.
Business MarketingMarketing SupportDigital Marketing

Education

Sharda University

Master of Business Administration - MBA — Marketing

Sep 2022Jun 2024

Sharda University

Bachelor of Business Administration - BBA — Marketing

Jan 2019Jan 2022

St. Francis School Indirapuram

10+12

Aug 2015Aug 2018

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