May 2024 – Present · 1 yr 11 mos · Calgary, Alberta, Canada

• Worked on a wide variety of positions in engineering industry, specializing on the electrical engineering industry.*
• Participated in client meetings to understand role requirements and open positions.
• Developed precise job descriptions to align with position's requirements.
• Managed multiple roles simultaneously: resume screenings, phone interviews, in-person interviews, and reference checks.
• Created candidate profiles summarizing qualifications and alignment with job requirements, presenting then in client meetings. Delivering within 7-14 days.
• Assisted candidates with interview preparation and thank you letters.
• Supported account managers in closing deals with clients for qualified candidates.

Jan 2024 – May 2024 · 4 mos · Calgary, Alberta, Canada

• Worked in multidisciplinary settings, working on a wide variety of skill sets including but not limited to mechanical engineering, electrical engineering, process engineering, etc.*
• Participated in client meetings to understand role requirements and open positions.
• Developed precise job descriptions to align with position's requirements.
• Managed multiple roles simultaneously: resume screenings, phone interviews, in-person interviews, and reference checks.
• Created candidate profiles summarizing qualifications and alignment with job requirements, presenting then in client meetings. Delivering within 7-14 days.
• Assisted candidates with interview preparation and thank you letters.
• Supported account managers in closing deals with clients for qualified candidates.

Sep 2023 – Aug 2024 · 11 mos · Calgary, Alberta, Canada

• Employed knowledge and proficiency in interpersonal skills to maintain employee relations.
• Applied foundational psychological research principles to significantly improve the rebranding survey methodology, economizing the process to 10% of the projected cost.
• Collaborated with the CEO to integrate usability-based UI modifications in the app to boost user satisfaction.
• Implemented HRIS and CRM solutions to efficiently streamline and optimize all organizational management processes to save over 50% of time and effort.

Nov 2022 – Jan 2024 · 1 yr 2 mos

• Maintained a candidate pipeline, actively managing all HR-related tasks, including payroll management. Making sure the hiring processes are being carried out efficiently by using all available resources, technology, and knowledge.
• Achieved promotions from sales associate to manager in 40% of the standard time, becoming the youngest manager in the Alberta district. Supervised a team of over 50 associates to provide unparalleled customer service.
• Leveraged consumer psychology principles to elevate customer loyalty and satisfaction, ensuring daily average sales of over $10,000, consistently meeting the quota.
• Employed excellent organizational skills combined with experiential learning methodologies to raise the effectiveness of the employee onboarding process and performance, reducing the process duration by 50%.

Jan 2022 – Nov 2022 · 10 mos

• Helped train brand ambassadors on the POS system.
• Made sure realistic expectations were set in terms of sales goals.
• Helped train the brand ambassadors with sales related skills.
• Assisted the team in navigating new and complicated customer problems.

Oct 2021 – Jan 2022 · 3 mos

• Helped boost sales with innovating customer service skills.
• Completed customer transactions using POS system.
• Assisted customers in navigating shopping goals and problems.
• Maintained marketing standards and educating the customers about the same to help build customer loyalty.

Sep 2022 – Aug 2024 · 1 yr 11 mos · Calgary, Alberta, Canada · On-site

• Advocating for student rights and needs at the University of Calgary.
• Making sure the students are provided with all necessary resources needed for success.
• Taking into consideration the student pain-points, desires and expectations to assist in policy making.
• Encouraged students to reach out for necessary resources and help.

May 2020 – Jul 2020 · 2 mos · Sahibzada Ajit Singh Nagar, Punjab, India · On-site

• Aided psychologists in research concerning risk behaviour management and aggression management.
• Conducted surveys on aggression and risk behaviour management within corporate settings.
• Engaged in comprehensive precedent analysis to craft an effective risk management strategy for our client

Dec 2019 – Mar 2021 · 1 yr 3 mos · Mohali

• Led a student group of 250 to represent them on the administrative level and ensuring the voice is heard.
• Helping juniors recognize and access relevant academic and professional resources necessary for success.
• Helped House Masters, Teachers, Deputy Headmistress and Headmaster with administrative tasks ensuring smooth operations.
• Planned and Organized events inside and outside of the school, ensuring availability of necessary resources, people and information. Also, delegated tasks to other student leaders as well as volunteers.

Jun 2019 – Jun 2019 · 0 mo · Sahibzada Ajit Singh Nagar, Punjab, India · On-site

• Helped psychologists in defining the scope of research.
• Helped the researchers with literature review and database filtering to find relevant precedents and previous research.
• Helped put together a research proposal and presented it to the review committee.

Jan 2019 – Jan 2021 · 2 yrs · Chandigarh, India · Hybrid

• Assisted in client meetings and discussions to evaluate the case and identify as well as procure relevant resources.
• Managed junior lawyers, legal assistants, clerks, typists and interns. Designating tasks and establishing expectations for accountability.
• Managed data collection, data storage, file stocking, file numbering, and library organization.
• Helped in integration of new technologies in the existing procedures, helping make established processes more efficient.
• Managed client database, updating case information on real time basis, keeping clients in the loop of updates.