Pankaj Pandey — Operations Associate

I am a customer-focused and detail-oriented professional with over 4 years of diverse experience spanning Accounts Receivable, Credit Risk Analysis, Client Relationship Management, and Content Operations. Throughout my career, I’ve built a strong foundation in managing client accounts, ensuring compliance, and driving business results through collaboration and precision. Currently, I work as an Analyst in the Credit & Collections team at WM (Waste Management), where I handle customer accounts, credit assessments, and collections, ensuring timely payments and maintaining healthy financial operations. My role involves close coordination with sales and operations teams, resolving payment issues, and delivering insightful reports that support informed business decisions. Previously, I worked with TaskUs (Client: Meta/Facebook) as a Content Moderator, ensuring adherence to platform policies and safeguarding user experience. Before that, I served as a Customer Success Executive at Cibronix Software, where I managed client relationships, coordinated with internal teams, and supported recruitment and staff augmentation efforts. This blend of experience across finance, client servicing, and digital operations has helped me develop a strong understanding of business processes, communication dynamics, and customer-centric problem solving. I take pride in being adaptable, analytical, and proactive in every role I undertake. I’m passionate about building strong client relationships, optimizing financial processes, and contributing to organizational growth through continuous learning and operational excellence. 📩 Let’s connect! I’m always open to exploring opportunities in Accounts Receivable, Credit Risk, Client Success, and Operations Management, or simply to network and share ideas with like-minded professionals. Feel free to reach out here on LinkedIn or at pankaj54210@gmail.com

Stackforce AI infers this person is a Customer Success and Finance Operations Specialist with expertise in Accounts Receivable and Credit Risk Management.

Location: Indore, Madhya Pradesh, India

Experience: 5 yrs 6 mos