Rachel T.

Associate Consultant

Kochi, India14 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 8 years of experience in technical writing.
Expert in documentation management and release processes.
Proficient in various technical writing tools.

Stackforce AI infers this person is a Technical Writer with extensive experience in documentation management within the SaaS industry.

Contact

Skills

Core Skills

Technical WritingDocumentation Management

Other Skills

ZendeskJiraMadCap FlareMicrosoft WordMicrosoft ExcelAuthor-itAdobe AcrobatManualsManagementAgile MethodologiesTeam ManagementEditing

About

With over 8 years of experience in writing, editing, publishing, and maintaining documentation. Looking for exciting opportunities to learn and work as part of a team or as an individual contributor. Location: Currently looking for opportunities to work - India - (Remote) or Remote (anywhere) or Kochi - On-site/remote

Experience

14 yrs

Total Experience

2 yrs

Average Tenure

3 yrs 11 mos

Current Experience

Insightsoftware

Content Developer

Jun 2022 – Present · 3 yrs 11 mos · India · Remote

ZendeskTechnical Writing

Devfactory

Technical Writer

Mar 2022 – Jun 2022 · 3 mos · Kerala, India · On-site

Technical Writing

Career break

Relocation

Jan 2018 – Mar 2022 · 4 yrs 2 mos · Zimbabwe

Qualcomm

Technical Writer

Jun 2016 – Dec 2017 · 1 yr 6 mos · Hyderabad, Telangana, India

Technical Writing

Hsbc retail banking and wealth management

Assistant Manager- Technical Writer

Sep 2015 – Jun 2016 · 9 mos

Technical Writing

Sumtotal systems, llc

Technical Writer

Aug 2013 – Aug 2015 · 2 yrs

Documentation owner for two major products.
Created and published release documents for major and minor releases.
Updated, edited and improved existing manuals with enhancements and new features.

Documentation Management