Candela Montero — CEO
Trust & safety, product strategy and public affairs executive with 15+ years of experience leading global teams across technology, entertainment, consumer products, retail, publishing, hospitality, and consulting. Currently serves as Vice President of Trust, Safety and Support at Epic Games, overseeing company-wide efforts to protect users, ensure platform integrity, and deliver best-in-class global player support. Brings a proven track record of building high-performing teams and scalable systems that strengthen user trust, drive operational excellence, and align product, policy, and safety goals. Skilled at navigating the intersection of emerging technology—including AI—with global policy to achieve business goals. Specialized in translating complex technological and regulatory challenges into actionable strategies that enhance digital safety, mitigate risk, and position companies for long-term growth and resilience. Specialties: Trust & Safety • AI & Emerging Tech • Platform Integrity • Player & Customer Support • Product Management & Strategy • Public Affairs • Policy Development • Crisis & Issues Management • Stakeholder Engagement • CSR • DEI • Executive Leadership
Stackforce AI infers this person is a Trust & Safety and Public Affairs expert in the technology and entertainment sectors.
Location: Culver City, California, United States
Experience: 18 yrs 10 mos
Skills
- Trust & Safety
- Product Management & Strategy
- Platform Integrity
- Public Affairs
- Stakeholder Engagement
- Corporate Communications
- Corporate Social Responsibility
- Sustainability
Career Highlights
- 15+ years in trust and safety leadership.
- Expert in navigating AI and global policy intersections.
- Proven track record in building high-performing teams.
Work Experience
Epic Games
Vice President, Trust, Safety and Support (1 yr 6 mos)
Sr. Director, Ecosystem Integrity (8 mos)
Sr. Director, Global Public Policy and External Affairs (11 mos)
Director, Corporate Communications and Global Public Policy (1 yr 6 mos)
Chief
Member (5 yrs 7 mos)
Netflix
Global Head of External Affairs (1 yr 3 mos)
Corporate Communications (1 yr 5 mos)
The Walt Disney Company
Director, Communications and Strategy, Disney Parks, Experiences & Consumer Products (9 mos)
Disney Consumer Products and Interactive
Director, Corporate Social Responsibility (3 yrs 5 mos)
Sr. Manager, Corporate Social Responsibility (2 yrs 1 mo)
Disney Consumer Products
Corporate Social Responsibility Manager (1 yr 9 mos)
Clean Agency
Account Executive (1 yr 1 mo)
J. Ottman Consulting
Freelance Consultant (5 mos)
Maurgood
Analyst (5 mos)
Lighthouse Trade, Inc.
Sustainability Manager (2 yrs 1 mo)
Education
Bachelor's at SOKA UNIVERSITY OF AMERICA
Master's of Science at University of London School of Oriental & African Studies