Shubham Gupta

Operations Associate

Gurugram, Haryana, India8 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Achieved 100% operational metrics consistently.
Reduced transportation costs by 8% through route optimization.
Led teams to exceed performance targets by 20%.

Stackforce AI infers this person is a Logistics and Supply Chain Management expert with a strong focus on operational efficiency.

Contact

Skills

Core Skills

Operations ManagementTeam ManagementSupply Chain ManagementTransportation ManagementWarehouse ManagementData Analysis

Other Skills

Client RelationsAnalytical SkillsLogistics ManagementDemand PlanningInventory ManagementFulfillmentFleet OperationsTransportationLetters of CreditIncotermsOcean TransportationFreightEximExport DocumentationWarehouse Management Systems

About

Experienced operations leader with a track record of driving efficiency and delivering results in logistics and supply chain management. Proven expertise in: 1.Managing large teams to consistently meet and exceed operational targets. 2.Optimizing distribution routes, reducing transportation costs by 8%. 3.Ensuring 100% adherence to quality standards in operations. 4.Achieving a 15% reduction in damage incidents through effective management. Excel at data-driven decision-making to enhance processes and minimize errors. With a background spanning prestigious organizations like Flipkart, Grofers India Pvt. Ltd, and Amazon India Pvt. Ltd, I bring a wealth of experience and a results-oriented approach to any team.

Experience

8 yrs 8 mos

Total Experience

2 yrs 10 mos

Average Tenure

4 yrs 10 mos

Current Experience

Flipkart

Senior Executive

Jun 2021 – Present · 4 yrs 10 mos · Gurugram, Haryana, India

Responsibilities:
1.Streamlined MH-TC operations at the Mother Hub, overseeing a high-performing team of 20+
employees, resulting in a 15% increase in order fulfillment efficiency and a 10% reduction in shipping
errors.
2.Ensured seamless shift operations with zero breaches, maintaining high-quality standards.
3.Orchestrated and executed precise scheduling, deployment, and management of cross-functional
teams, ensuring seamless operational fulfillment and surpassing performance targets by 20%.
4.Monitored attendance and shift rosters while driving on-the-floor productivity.
5.Coordinated with vendors and logistics partners for pre-operation activities (3PL).
6.Took responsibility for the successful execution of first-mile and last-mile distribution.
7.Conducted root cause analysis (RCA) and corrective actions for exceptions.
Impact:
1.Achieved 100% operational metrics consistently throughout the tenure.
2.Reduced operational errors by 12% through effective process improvements.
3.Upheld a superior standard of shipment quality, resulting in a 15% decrease in damage
occurrences.
4.Improved shipment tracking and inventory accuracy, resulting in a 10% reduction in
discrepancies.
Awards:
1.Honored with the Pole Star Accolade in 2022 BBD for outstanding dedication and exceptional results.
2.Acknowledged with the Bravo Distinction in the May 2023 Sales Event for exceptional commitment
and outstanding departmental results.

Client RelationsAnalytical SkillsOperations ManagementTeam Management

Blinkit

Station Manager

Jul 2019 – Jun 2021 · 1 yr 11 mos · Delhi, India

Responsibilities:
1.Directed regional operations, overseeing a team of 25+ employees, including delivery executives.
2.Created and executed strategic plans to optimize stock levels and reduce delivery lead times.
3.Ensured strict adherence to Cold Storage Regulations, maintaining the quality of frozen and dry
products.
4.Developed and implemented efficient distribution routes, improving delivery effectiveness.
5.Collaborated with vendors, transportation partners, and service providers to enhance costeffectiveness.
6.Implemented and monitored KPIs, training programs, and performance improvement initiatives.
7.Actively managed shipment processes, resolving customer issues through root cause analysis (RCA).
Impact:
1.Reduced delivery lead times by 15%, resulting in improved customer satisfaction and loyalty.
2.Successfully optimized distribution routes, reducing transportation costs by 8%.
3.Achieved 0% breach in cold chain norms, ensuring the quality and safety of products.
4.Implemented efficient beat plans, leading to a 12% increase in on-time deliveries.
5.Improved fraud detection and resolution, reducing discrepancies by 10%.
Awards:
Awarded Station Manager of the Year in 2020 for outstanding performance and leadership.

Client RelationsAnalytical SkillsSupply Chain ManagementTransportation Management

Amazon

Process Associate

Aug 2017 – Jul 2019 · 1 yr 11 mos · Gurugram, Haryana, India

Responsibilities:
1.Managed warehouse transactions accurately and efficiently.
2.Generated and distributed management reports in a timely manner.
3.Collated and analyzed data to provide meaningful insights for operational improvement.
4.Maintained employee attendance records and coordinated data reporting.
5.Conducted stock reconciliation at the end of each shift and implemented improvements.
6.Assisted in clearing discrepancies in picking and putting processes.
Impact:
1.Enhanced warehouse productivity, achieving a 10% increase in throughput.
2.Reduced stock discrepancies by 8% through systematic stock reconciliation.
3.Streamlined data reporting processes, improving efficiency by 15%.
Awards:
Received recognition for outstanding teamwork and commitment to process improvement