Shaik Abu Sufyan — Operations Associate
Sales: Having worked in sales made me really satisfied because I got a chance to help people select the right and suitable products as per their needs. And it makes me really happy to see a satisfied customer. I also learned that closing a deal is not always makes happy, rather making customer satisfied is really important. Customer Service: CS thought me that one should not only be good speaker but also be a good listner which will help resolve customer's issue quite effectively. I also learned that one of the core value is that we should jump into customer's problem as it's ours and help them and make happy.
Stackforce AI infers this person is a Customer Experience Specialist with a strong focus on sales and support in the tech industry.
Experience: 12 yrs 3 mos
Skills
- Customer Experience
- Customer Service
Career Highlights
- Strong background in customer service and sales.
- Proven ability to resolve customer issues effectively.
- Experienced in leading teams and enhancing customer experience.
Work Experience
Dell Technologies
Analyst Global Customer Care - ISG Services (8 yrs 7 mos)
Orchestrate Technologies, LLC
Process Expert (2 yrs 3 mos)
Apple
iPhone Solution Consultant (1 yr)
TITAN COMPANY LIMITED
CRO (5 mos)
Education
Science at St. Aloysius Pre-University college