Nafia M F

Operations Associate

Coimbatore, Tamil Nadu, India6 yrs 11 mos experience
Highly Stable

Key Highlights

  • Proven track record in customer service roles.
  • Strong communication and interpersonal skills.
  • Experience in managing customer interactions effectively.
Stackforce AI infers this person is a Customer Service professional with experience in B2C environments.

Contact

LinkedIn

Skills

Core Skills

Customer Service

Other Skills

EnglishDesktop ComputersActive ListeningCustomer Service OperationsCustomer Service TrainingCustomer InteractionCustomer Experience ManagementTime ManagementEmailCustomer Service ManagementE-CommerceCustomer SatisfactionCustomer SuccessCustomer ExperienceAttention to Detail

Experience

6 yrs 11 mos
Total Experience
1 yr 9 mos
Average Tenure
1 yr 7 mos
Current Experience

Doo group

2 roles

Operations Assistant

May 2025 – Present · 11 mos · Coimbatore, Tamil Nadu, India

Customer Service Representative

Sep 2024 – Feb 2026 · 1 yr 5 mos · Coimbatore, Tamil Nadu, India

  • Doo Group is a global financial services group specializing in trading, wealth management, and investment solutions. With a strong commitment to innovation and customer satisfaction, Doo Group provides a wide range of financial products and services to clients worldwide. As a CSR, I am proud to be a part of this dynamic team, ensuring seamless client experiences and contributing to the company’s growth and success.

Amazon

Customer Service Associate

May 2017 – Feb 2021 · 3 yrs 9 mos · Coimbatore, Tamil Nadu, India

  • Customer service Associate for the Amazon.in and Amazon.com operations
EnglishDesktop ComputersCustomer Service

Maxval group, inc.

Project Intern

Nov 2016 – Feb 2017 · 3 mos · Coimbatore, Tamil Nadu, India

  • Worked on the litigation database project
EnglishDesktop Computers

Rcm billers llc

Customer Service Representative

Jun 2015 – Oct 2016 · 1 yr 4 mos · Bangalore Urban, Karnataka, India

  • Customer support executive for the patients, doctors and Insurance companies.
EnglishActive ListeningCustomer Service

Education

Arts and Science Jobs

Bachelor of Science — Mathematics

Jun 2012 – Apr 2015

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