Shweta Gera

Operations Associate

Bangalore Urban, Karnataka, India9 yrs 8 mos experience

Highly StableAI Enabled

Key Highlights

Nearly 9 years in Fraud Detection and Risk Management.
Expertise in SQL and data-driven decision making.
Proven ability to lead operational projects effectively.

Stackforce AI infers this person is a Fraud and Risk Management expert in the FinTech industry.

Contact

Skills

Core Skills

Risk ManagementProject ManagementFraud Detection

Other Skills

Articulate 360Cross-functional CollaborationsMerchant RiskTimelinesTransaction MonitoringTrainingEscalation ManagementTrust & SafetyData AnalysisKey Performance IndicatorsInvestigationFinancial TransactionsMicrosoft OfficeProject PlansCustomer Satisfaction

About

With close to 9 years of experience across Fraud Detection, Risk Operations, e-Commerce, FinTech, Process Improvements, and OSINT, I’ve built a strong foundation in identifying risks, preventing fraud, and optimizing systems for efficiency. My journey spans working with global teams in high-impact environments—where adaptability, speed, and accuracy are key. 🎯 What sets me apart? A genuine passion for Risk & Project Management, a strong inclination towards Learning & Development, and hands-on expertise in SQL & data-driven decision making. Whether it’s building fraud strategies, training new teams, or leading operational projects, I bring a problem-solving mindset and a bias for action. I’m driven by continuous growth, both for myself and the organisation I support. If you're looking to collaborate with someone who’s agile, analytical, and people-focused—let’s connect and build something impactful.

Experience

9 yrs 8 mos

Total Experience

4 yrs 10 mos

Average Tenure

Current Experience

Amazon

3 roles

Sr. Amazon Pay-Risk Investigator- German

May 2018 – Jan 2022 · 3 yrs 8 mos

Merchant RiskTimelinesFraud DetectionRisk Management

Sr. Fraud Risk Investigator- German

Promoted

Oct 2017 – May 2018 · 7 mos

Take proactive measures to identify and mitigate risks associated with fraud patterns and emerging trends.
Exhibit a proven ability to work independently, making critical investigative decisions with minimal supervision.
Consistently exceed weekly productivity and quality benchmarks, demonstrating a commitment to excellence.
Leverage various internal email management tools to maintain clear and professional communication with customers.
Maintain strict adherence to security protocols to safeguard company and customer data in all communications.
Effectively manage time and prioritise multiple high-priority tasks to ensure timely and accurate completion.

TimelinesTransaction MonitoringFraud DetectionRisk Management