Bhanu Chopra

Business Development Manager

Noida, Uttar Pradesh, India16 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 10 years of experience in Customer Success.
Expert in developing strategies for customer engagement.
Proven track record in team management and process improvement.

Stackforce AI infers this person is a Customer Success Leader in the SaaS industry.

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Skills

Core Skills

Customer SuccessTeam Management

Other Skills

ManagementProcess ImprovementOracle LinuxOLVMOutsourcingBPOBusiness AnalysisTalent AcquisitionCRMPerformance ManagementVendor ManagementMISSLAService DeliveryOracle Autonomous Linux

About

As a Team Lead at Oracle with over 10 years of experience, I focus on Customer Success, Renewals, and Growth, supporting the EMEA regions. My work emphasizes developing strategies to improve customer engagement with Oracle Linux and OLVM products while fostering cross-functional collaboration to ensure customer satisfaction and retention. Leveraging expertise in team management, process improvement, and management, I am dedicated to driving business transformation by enhancing customer relationships and streamlining processes. My goal is to enable organizations to achieve greater agility while reducing IT complexity through innovative solutions.

Experience

16 yrs

Total Experience

5 yrs 4 mos

Average Tenure

11 yrs

Current Experience

Oracle

Team Lead - Customer Success, Renewals & Growth

May 2015 – Present · 11 yrs · Noida Area, India

Lead a dedicated team in Customer Success, Renewals, and Growth for the EMEA regions at Oracle.
Developed innovative strategies to enhance customer engagement with Oracle Linux and OLVM products.
Fostered cross-functional collaboration to improve customer satisfaction and retention.

Team ManagementManagementProcess ImprovementCustomer SuccessOracle LinuxOLVM