May 2023 – Present · 3 yrs

• Developed a budget and managed store expenses to ensure profitability
• Analyzed store performance data to identify areas of improvement and develop strategies to increase efficiency
• Created weekly and monthly reports to track store performance and identify potential issues
• Streamlined store processes and procedures, resulting in a X% increase in employee productivity
• Developed and implemented initiatives that increased customer satisfaction by X%
• Reduced store inventory shrinkage by X% through improved stock control and security measures
• Which of your achievements match the job you’re applying to?

Dec 2022 – May 2023 · 5 mos

• Acts as a people manager and coordinates with HR for FE's salaries, other issues & grievances
• Ensures FE's follow proper dress code and maintain their behavior with customers.
• Monitors security parameters across region and ensures no unlawful activity occurs.
• Directly responsible for reduction in cost by monitoring per shipment cost and increase in productivity by maintaining PDD Promise Delivery Date)
• Monitors zero missing SKU in terms of Value & Numbers and also ensures zero fake updates in the software.
• Ensures end to end smooth running of DC and FC operations for the assigned DC.
• Takes care of new initiatives like involving 3rd party for the distribution of orders wherever there are a smaller number of packages.
• Implementation of all Standard Operation Procedures within the hub.
• Handling the Business Team Escalations tracking of Consignment
• Managing all trackers Dispatches, RTO & Vehicle Tracker)
• Strengthened communication skills through regular interactions with others.
• Self-motivated, with a strong sense of personal responsibility.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Gained strong leadership skills by managing projects from start to finish.
• Proven ability to learn quickly and adapt to new situations.
• Which of your achievements match the job you’re applying to?

Mar 2019 – Dec 2022 · 3 yrs 9 mos · Gurugram, Haryana, India · On-site

• Key Responsibilities Handled
• Managing of Inbound, Outbound & Returns Connection From Last Miles ( LM)
• Plan Daily Vehicles for Outbound Orders
• Quality standards
• MIS preparation
• Ensuring WOM (Warehouse Order Management)
• Handling Vendor Escalations
• Team Management o Checking RTO pod and update in tracker as well as checks
• the daily tracker filled by MIS
• Implementation of all Standard Operation Procedures within the hub
• Handling the Business Team Escalations tracking of Consignment
• Coordinate with Warehouse Manager for daily activity of workers in engaged in
• material movement, receiving, loading, unloading, transporting, pick & packing
• activity, stacking, order filling, shipping & maintaining stock in warehouse.
• Resolved all operational issues and escalated complex issues
• Organized a neat and clean warehouse and ensured achievement of all goals
• Managing all trackers (Dispatches, RTO & Vehicle Tracker)
• Manage all the Vehicle are Dispatched before the Cutoff Time of OFD
• Responsible for Slot Adherence of Delivery within in Delivery Slot
• Participated in team projects, demonstrating an ability to work collaboratively
• and effectively.
• Proven ability to develop and implement creative solutions to complex problems.
• Strengthened communication skills through regular interactions with others.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Cultivated interpersonal skills by building positive relationships with others.
• Completed paperwork, recognizing discrepancies and promptly addressing for
• resolution.
• Worked well in a team setting, providing support and guidance

Mar 2018 – May 2019 · 1 yr 2 mos

• Managing of Inbound, Outbound & Returns Connection From Last Miles LM Plan
• Daily Vehicles for Outbound Orders Quality standards MIS preparation
• Ensuring WOM Warehouse Order Management)
• Handling Vendor Escalations
• Team Management
• Checking RTO pod and update in tracker as well as checks the daily tracker filled by MIS
• Implementation of all Standard Operation Procedures within the hub
• Handling the Business Team Escalations tracking of Consignment
• Coordinate with Warehouse Manager for daily activity of workers in engaged in material movement, receiving, loading, unloading, transporting, pick & packing activity, stacking, order filling, shipping & maintaining stock in warehouse.
• Resolved all operational issues and escalated complex issues
• Organized a neat and clean warehouse and ensured achievement of all goals
• Managing all trackers Dispatches, RTO & Vehicle Tracker)
• Manage all the Vehicle are Dispatched before the Cutoff Time of OFD
• Responsible for Slot Adherence of Delivery within in Delivery Slot
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Proven ability to develop and implement creative solutions to complex problems.
• Strengthened communication skills through regular interactions with others.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Cultivated interpersonal skills by building positive relationships with others.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Worked well in a team setting, providing support and guidance