Harsha Pathak

Operations Associate

Gurugram, Haryana, India10 yrs 1 mo experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in Customer Service Training and Development
  • Proven track record in Process Improvement
  • Strong background in People Management
Stackforce AI infers this person is a Training and Quality Management professional in the Customer Service sector.

Contact

LinkedIn

Skills

Core Skills

People ManagementProcess ImprovementCustomer Service TrainingTraining & Development

Other Skills

Induction ProgramNew Hire TrainingCustomer Experience ManagementDesigning LearningVendor ManagementCustomer SatisfactionCommerce

Experience

10 yrs 1 mo
Total Experience
2 yrs 6 mos
Average Tenure
3 yrs 9 mos
Current Experience

Apollo 24|7

Associate Manager

Jul 2022 – Present · 3 yrs 9 mos · Gurugram, Haryana, India

People ManagementProcess Improvement

Blinkit

Trainer – Customer Experience

Jul 2021 – Jul 2022 · 1 yr · Gurugram, Haryana, India

Induction ProgramNew Hire TrainingCustomer Service TrainingTraining & Development

Lenskart.com

Process Trainer

Oct 2017 – Jul 2021 · 3 yrs 9 mos

Concentrix limited

Senior Process Executive

Feb 2016 – Sep 2017 · 1 yr 7 mos · Gurugram, Haryana, India

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