Alexander Donoju

Associate Consultant

Hyderabad, Telangana, India7 yrs 9 mos experience

Highly Stable

Key Highlights

Over 7 years of experience in technical writing.
Expertise in creating user manuals and API documentation.
Strong communication skills for technical and non-technical audiences.

Stackforce AI infers this person is a Technical Writer specializing in SaaS documentation and DevSecOps.

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Skills

Core Skills

Technical WritingDocumentation DevelopmentDocumentation Strategy

Other Skills

Oxygen XML EditorDITAMadCap Flaredocument developmentConfluenceVisuals CreationMicrosoft WordREST API documentationCI/CDContent Management SystemsDocumentation StandardsUser Training MaterialsSalesforceJiraSharePoint

About

Results-oriented professional with over 7 years of experience in technical writing, specializing in the creation, enhancement, and interpretation of technical documentation. Demonstrated expertise in developing documentation that adheres to technical specifications and industry standards, including user manuals, help guides, training documentation, installation guides, and policies and procedures. Strong ability to communicate complex information in a clear and concise manner for both technical and non-technical audiences, supported by excellent communication and stakeholder management skills.

Experience

7 yrs 9 mos

Total Experience

2 yrs 9 mos

Average Tenure

2 yrs 1 mo

Current Experience

Dxc technology

Senior Technical Writer

Apr 2024 – Present · 2 yrs 1 mo · India · Remote

Created and maintained topic-based DITA content (Concept, Task, Reference, Troubleshooting) with reusable components (conrefs, keyrefs, variables).
Used Oxygen XML Editor to author, validate, and enforce DITA structure (DTD/XSD validation, profiling/conditional text).
Worked with the DITA CMS to check in/check-out, manage versions, baselines, and publishing workflows.
Created user-friendly help guides, FAQs, and knowledge base articles with visuals and step-by-step instructions for better user comprehension.
Developed clear, concise, and accurate technical documentation for the DevX platform using MadCap Flare, including user manuals, installation guides, release notes, and API documentation.
Collaborated with developers, product managers, and other stakeholders to gather information about the DevX platform features, functionalities, and updates.
Organized and managed documentation content effectively in MadCap Flare, ensuring consistency, clarity, and ease of access for end users.

Oxygen XML EditorDITAMadCap Flaredocument developmentConfluenceTechnical Writing+1

Apple

Senior Technical Writer

Sep 2020 – Mar 2024 · 3 yrs 6 mos · Hyderabad · Remote

Defined documentation strategy for Apple’s internal DevSecOps platform supporting secure software delivery.
Established content structure, taxonomy, and standards across CI/CD, security, and infrastructure documentation.
Created and maintained documentation for DevSecOps platform components, including: CI/CD pipelines, Build and release automation.
Developed conceptual, task-based, and reference documentation for platform users.
Prepared REST API documentation supporting DevSecOps automation, Including endpoint references, and provided authentication and authorization details.
Prepared DevSecOps platform release notes including new security features.
Developed quick-start guides and training materials to assist new users in quickly becoming proficient with the software.
Used content management systems (CMS) to organize and maintain a library of documentation, ensuring easy access and version control.
Implemented feedback mechanisms to collect and incorporate user feedback into future documentation updates.

MadCap FlareMicrosoft WordREST API documentationCI/CDContent Management SystemsTechnical Writing+1

Dell technologies

Technical Writer Associate

Jun 2018 – Aug 2020 · 2 yrs 2 mos · Hyderabad · Remote

Developed clear, concise, and accurate technical documentation for Salesforce applications, including user guides, admin guides, implementation guides, release notes, and online help.
Partnered with developers, analysts, and experts to gather requirements and understand app functions.
Created process documentation, workflow diagrams, and other supporting materials to explain Salesforce configurations and customizations.
Maintained and updated existing documentation as new features are released or changes are made to Salesforce applications.
Ensured documentation adheres to Salesforce writing standards, templates, and branding guidelines.

SalesforceJiraSharePointTechnical Writing