Swati Gupta — Operations Associate
With a strong foundation in business strategy, data analysis, and project management, I thrive in dynamic environments that demand efficiency, collaboration, and innovation. In my recent roles, I have led corporate event management, leadership communications, and data-driven insights, ensuring seamless execution and strategic alignment. I have optimized content operations and support metrics across multiple regions, enhancing processes through customer feedback and data analysis. Additionally, I have worked on safety communications and SOP restructuring, improving operational efficiency and user experience. Previously, I managed quality and product training, developing onboarding programs and streamlining processes for improved performance. My early career focused on soft skills training and empowering individuals through corporate social responsibility initiatives. I am passionate about process improvement, strategic problem-solving, and stakeholder collaboration, and I am always eager to take on new challenges and drive meaningful impact. Let's connect!
Stackforce AI infers this person is a versatile professional in Tech and Education sectors with strong project management and training expertise.
Location: Delhi, India
Experience: 8 yrs 7 mos
Skills
- Project Management
- Data Analysis
- Training
Career Highlights
- Expert in leadership communications and data analysis.
- Proven track record in optimizing content operations.
- Passionate about process improvement and stakeholder collaboration.
Work Experience
Uber
Community Support Specialist (5 yrs 6 mos)
Program Manager (5 yrs 6 mos)
Zomato
Product Trainer (1 yr 7 mos)
Trainer (1 yr 6 mos)
NIIT Foundation
Skills Trainer (1 yr 6 mos)
Education
Master of Arts - MA at Indira Gandhi National Open University
B.A.Hons - English at Delhi University
High School Diploma at Delhi Public School - India
High School Diploma at Delhi Public School - India