Ayub hussain

Customer Success Manager

Gurugram, Haryana, India2 yrs 11 mos experience

Key Highlights

  • Experienced in customer service across multiple industries.
  • Skilled in data analytics and operations support.
  • Proficient in various customer service tools and software.
Stackforce AI infers this person is a Customer Service and Operations Specialist in the FMCG and Logistics sectors.

Contact

LinkedIn

Skills

Core Skills

Customer ServiceOperations SupportData Analytics

Other Skills

Computer ManagementEscalation ResolutionMicrosoft ExcelCustomer SupportStatistical AnalysisThinking SkillsData ModelingMarket ResearchBusiness ProcessAttention to DetailCustomer Relationship Management (CRM)Customer EngagementCritical ThinkingCommunication TrainingBusiness Relationship Management

About

An operation executive and customer service representative in having experience in travel, logistics and FMCG industries and different brands like Uber , Mamaearth, The derma co, Aqualogica,Bblunt ,Dr seths and Staze beauty of operations, escalation and support and online reputation management and highly skilled in using various tools for eg: oneloging,bliss slack, freshdesk ,Zendesk, Shopify, shiprocket, microsoft office and Google tools and Ai tools , currently seeking a opportunity to work with great organization and enhance my skills to and play an important role for my team and organisations

Experience

2 yrs 11 mos
Total Experience
1 yr 6 mos
Average Tenure
1 yr 5 mos
Current Experience

Honasa consumer ltd.

Customer Service Representative

Nov 2024 – Present · 1 yr 5 mos · On-site

Operations SupportCustomer Service

Uber

Operations

Apr 2022 – Oct 2023 · 1 yr 6 mos · Gurugram, Haryana, India · On-site

Data AnalyticsComputer Management

Education

Maharshi Dayanand University

BCA — Information Technology

Aug 2017 – Mar 2020

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