Jan 2026 – Present · 4 mos · Goa, India

• Helping global businesses and leaders develop a visual language for their vision and brand promise.

Feb 2025 – Nov 2025 · 9 mos

• Architected and institutionalized enterprise governance across a 3,000+ FTE Global Capability Center supporting 25+ business units of a $150B+ conglomerate.
• Designed a decision-centric enterprise PMO, defining ownership, prioritization logic, and capital allocation discipline across cross-business initiatives
• Embedded structured operating cadence and executive governance forums to strengthen decision velocity and execution accountability
• Established enterprise-wide visibility into productivity and resource deployment, identifying ~20% performance improvement opportunity
• Directed the digital and artificial intelligence roadmap for the Global Capability Center, determining investment sequencing, value pools, and governance guardrails
• Realigned cross-functional execution architecture, contributing to measurable improvement in customer experience outcomes

Jun 2024 – Jan 2025 · 7 mos

• Directed the strategic roadmap and global positioning of India’s International Financial Services Centre in coordination with senior government leadership and the Prime Minister’s Office.
• Designed a 5-year roadmap to scale Global Capability Centers within GIFT City, aligning regulatory positioning, sector prioritization, and talent strategy
• Structured cross-ministry governance mechanisms to synchronize policy execution, regulatory coordination, and infrastructure sequencing
• Enabled the establishment of 7 Global Capability Centers, contributing to ~5,000 employment opportunities within the International Financial Services Centre
• Positioned GIFT City competitively against established international financial hubs through integrated policy alignment and investor engagement

Jun 2021 – Oct 2023 · 2 yrs 4 mos

• Owned P&L for the consumer business, leading a 300+ FTE cross-functional organization spanning Product, Technology, Analytics, Performance Marketing, and Sales.
• Launched and scaled a premium subscription monetization model for property seekers (Magicbricks Prime), achieving ~5% adoption within year one (top decile industry performance)
• Re-designed pricing and monetization structure to deepen consumer revenue contribution and improve revenue mix
• Established disciplined cross-functional operating cadence to strengthen conversion, retention, and execution alignment
• Reduced customer complaint incidence from 9% to 2% of monthly orders by embedding structured customer accountability mechanisms

Apr 2020 – May 2021 · 1 yr 1 mo

• Directed global Revenue Operations, integrating Product, Technology, and Analytics to serve 5M+ students and 500+ property partners across the United Kingdom, Australia, and the United States.
• Delivered 50%+ revenue growth during the COVID-disrupted 2020 cycle by redesigning commercial workflows and accelerating digital adoption across international student travel
• Digitally transformed Student Operations, tripling productivity through process standardization and technology enablement
• Introduced an industry-first Instant Payments capability to reduce transaction friction and improve student conversion
• Deployed integrated web-based chat functionality, increasing conversion by ~5% and strengthening customer engagement

Jan 2017 – Apr 2018 · 1 yr 3 mos

• Launched and scaled the Property vertical to a $4M revenue run rate within 12 months, building and leading a 120+ member sales organization and securing >10% market share in a highly competitive category.

Mar 2016 – Dec 2016 · 9 mos

• Devised and led the go-to-market strategy for monetisation, spanning pricing architecture across 12 categories, paywall design, product marketing, and communication to both businesses and individual users.
• Directed extensive A/B experimentation and price optimization initiatives, materially improving paid conversion and strengthening marketplace revenue fundamentals.

Mar 2014 – Feb 2016 · 1 yr 11 mos

• Built and led the first global analytics team based out of India, supporting operations across 40 countries.
• Led high-impact strategic initiatives that shaped the operating fundamentals of the classifieds business globally, including:
• Established a category-level transaction framework by analytically defining transaction intent based on user response patterns
• Developed a structured content quality model, quantifying the impact of key attributes (images, contact information, completeness) on conversion and marketplace liquidity
• Designed and implemented unified reporting metrics across five countries to support strategic M&A evaluation and integration

Jul 2011 – Aug 2011 · 1 mo · San Francisco Bay Area

• Contributed to Emerging Markets strategy planning (FY15 outlook), developing monetization roadmaps and portfolio allocation models for long-tail business acquisition.
• Defined engagement-based monetization milestones and built an LTV framework for Pages to support capital deployment decisions.

Apr 2007 – Mar 2014 · 6 yrs 11 mos · Gurgaon, India

• Advised senior leadership teams and private equity clients on strategy, due diligence, and transformation across multiple industries, supporting investment theses, operating model redesign, and performance acceleration initiatives.