Jun 2020 – Present · 5 yrs 10 mos · Vienna, Virginia, United States · Hybrid

• Led IT support across KSEA, enhancing tech integration and satisfaction for HQ, Executive, and Local Chapters. Spearheaded the NMSC 2020-2024 system, improving engagement with a new website, registration, and testing environment. Orchestrated UKC 2020-2024 development, enhancing the attendee experience with a robust online conference platform. Delivered IT support for KSEA events, praised for efficient registration and website solutions.
• Directed the overhaul of KSEA's IT systems, boosting reliability and engagement. Initiated web application architecture updates for extensibility, speeding up feature deployment. Crafted web and mobile solutions, aligning with KSEA's goals and boosting digital engagement. Managed IT infrastructure, implementing strategic updates to elevate the member experience.
• Led IT business and staff development, enhancing capabilities and productivity. Ensured KSEA IT strategies supported business and growth, contributing to a cohesive digital transformation. Embraced lifelong learning, integrating new technologies into KSEA IT, earning innovation accolades. Demonstrated superior communication and teamwork, improving project outcomes. Showcased exceptional problem-solving, reducing system downtime and user issues.

Dec 2019 – May 2020 · 5 mos · Bellevue, Washington, United States

• LG Electronics MobileComm USA Mobile phone QA engineer
• Self-motivated and able to work well under pressure, including simultaneously supporting multiple strategically significant tasks/projects under fixed/accelerated deadlines.
• Perform Mobile phone’s Driving testing under Wireless network technologies including 5G SA/
• 5G NSA/LTE/WCDMA/GSM.
• Perform Session Initiation Protocol (SIP) and IP Multimedia Subsystem and Services (IMS) registration tests.
• Perform AT&T and T-Mobile E911 test in RF Chamber.
• Execute AT&T and T-Mobile provided Functional Tests including VoLTE, VoWIFI, IR94, RTT, and RCS.
• Test, collect and report Android logs and regression tests using ADB commands and QXDM.
• Perform IMS tests on the device in ATT/T-Mobile/Verizon live network environment.
• 5G throughput experience using QXDM tool.
• Collaborate with Samsung's Mobile Engineering Lab to identify and analyze failures, which resulted in significantly improved quality of the products that were under interest.

Aug 2019 – Sep 2019 · 1 mo · Cupertino, California, United States

• Conduct test updates to development stage (web) and interactive test through Tools and Automation including manual testing.

Nov 2018 – Nov 2019 · 1 yr · Redmond

• QA Tester
• Execute test cases, directed testing, and test scenarios
• Identify and isolate bugs to a repeatable series of events
• Query database (Jira) for existing bugs in the title
• Report bugs and verify fixes as they come in
• Track and report results of individual test requests
• Identify and communicate any work blockers or limiters encountered daily

Jul 2017 – Nov 2017 · 4 mos · Redmond WA

• Software Engineer Apprenticeship Program (LEAP Program through InConsulting) at Microsoft
• Individual project - Office 365 Word Translator
• Frontend: JavaScript web stack (Typescript, JavaScript, React)
• Backend: C#
• Group project - Using Unity3D, visualized data from an internal Microsoft tool

Jan 2016 – Dec 2017 · 1 yr 11 mos · Auburn Washington

• Starganic Organic Smart Farm Founder
• Developed Smart Farming IoT solutions with Azure connected.

Dec 2015 – Jul 2017 · 1 yr 7 mos · Federal way WA

• o Small Office Network and Web Administrator
• o Testing with automated tests to ensure regression coverage across products
• o Collaborate with development teams to discuss, analyze, or resolve UI issues for the current e-commerce site
• o Manage e-commerce website contents: various products, prices, and promotions
• o Design automation for work efficient: Inventory Manage System, Automation Labeling System
• o Develop for document style guidelines for web site content for employee education purpose

Dec 2014 – Dec 2015 · 1 yr · Bellevue Washington

• o Performed software tests on device under test based on compliance and specifications of carrier in live network environment.
• Testing for Samsung LTE Smart phone, Tablet PC, and wearables based on T-Mobile required software testing.
• Service carrier specification and requirement analyzing.
• Test planning and test issue management.
• o Collaborated with Samsung’s Mobile Engineering Lab to identify and analyze failures, which resulted in greatly improved quality of the products that were under interest.
• Ability to identify valid defects and provide defect log, prioritize, track issues, and report test results to project/product managers

Jan 2012 – Aug 2012 · 7 mos · Federal Way Washington

• • Teach Algebra, Geometry, Calculus and Statistics

Jan 2010 – Dec 2014 · 4 yrs 11 mos · Federal Way Washington

• Manufacturing and retailing jewelry and accessories
• Design and develop e-commercial website using Drupal 7.x and PHP for assang.co.kr
• Design and develop inventory manage system using Django 1.7.1 and Python