Rahul Raj

Customer Success Manager

Bengaluru, Karnataka, India2 yrs 8 mos experience

Key Highlights

Led initiatives for women's security and traffic management.
Achieved distinction in Civil Engineering.
Won multiple business model competitions.

Stackforce AI infers this person is a SaaS and ERP specialist with strong sales and consulting expertise.

Contact

Skills

Core Skills

Sales ManagementCustomer Relationship Management (crm)SalesMarketingEnterprise Resource Planning (erp)Consulting

Other Skills

Sales PresentationsMarketing StrategyMarketing ManagementBusiness AnalysisProject ManagementClient RelationsPurchase OrdersProject PlanningProject CoordinationAdministrative AssistanceStrategyAttention to DetailBusiness AnalyticsDigital MarketingSocial Entrepreneurship

About

I possess a fervent drive for creating impactful solutions from scratch, having successfully navigated the fields of civil engineering and esteemed business institutions in India. My leadership experience spans across notable business plan competitions such as IITs, IIMs, and the National Social Summit 2020, where I created and I led initiatives targeting women's security, traffic management, and emergency response. My journey highlights not just my innovative mindset and appetite for risk, but also my ability to apply theoretical knowledge to real-world scenarios. Notable accomplishments include distinction in Civil Engineering, winning business models competitions at IIT Roorkee and IIT Bombay, National social Summit 2020, Make Room India, getting grant from govt and among others. Fueled by an unwavering work ethic and a constant thirst for knowledge, I firmly believe in the transformative power of continuous learning. If these values resonate with you, I look forward to connecting. Have a fantastic day.

Experience

2 yrs 8 mos

Total Experience

2 yrs

Average Tenure

8 mos

Current Experience

Marketstar

Customer Success Manager - Sales And Renewals Specialist - Google Workspace

Sep 2025 – Present · 8 mos · Bengaluru, Karnataka, India · On-site

Drive account sales and renewals of Google workspace and identify upsell opportunities for B2B clients.
Build strong client relationships and deliver exceptional customer experiences.
Collaborate with teams to ensure targets and sales goals are achieved.
Utilize CRM and sales tools to manage accounts and forecast growth.

SalesSales ManagementSales PresentationsCustomer Relationship Management (CRM)

Central bank of india

Assistant Manager

Jul 2024 – Aug 2024 · 1 mo · Mumbai, Maharashtra, India · On-site

Confluent

Cloud Sales Development Representative

Oct 2023 – Dec 2023 · 2 mos · Bengaluru, Karnataka, India

Apache Kafka, Confluent Cloud, Data in motion
Collaborate with Confluent Cloud users to drive usage and facilitate their commitment.
Exceed quarterly targets for qualified Cloud organizations.
Conduct comprehensive account research and foster relationships with decision-makers.
Provide valuable information on Confluent Cloud and its products.
Work closely with experienced Sales Account Executives and Engineers.
Surpass quarterly quota expectations with strong managerial and team support.
Engage in structured training programs and regular Sales enablement sessions.

SalesMarketingMarketing StrategyMarketing Management

Oracle

Associate Consultant

May 2021 – May 2023 · 2 yrs · India

Managed lead generation and qualification across outbound and inbound channels, working with global teams to expand the pipeline and generate new sales opportunities. Focused on campaign management and lead nurturing to drive revenue growth.
Successfully consulted and implemented Oracle NetSuite ERP in 35+ projects across North America, supporting CRM and pre-sales activities.
Led end-to-end sales processes, from client onboarding and customizations to solution presentations and project delivery, utilizing agile methodologies to ensure timely execution.
Advised on critical business processes such as record to report, order to cash, and lead to quote, delivering tailored solutions that met client needs and achieved high customer satisfaction.
Engaged with clients from various industries, including manufacturing, software, healthcare, advertising, and retail, aligning ERP solutions with their specific requirements.

Enterprise Resource Planning (ERP)SalesCustomer Relationship Management (CRM)Business AnalysisProject ManagementConsulting+2

Qcon blocks private limited

High End Marketing Management Analyst

Apr 2020 – May 2020 · 1 mo · Mysore, Karnataka

Executed the market research with existing and potential customers and generated leads
Enhanced Customer satisfaction, sales and delivered the marketing requirements and conditions of the industry
Designed the customized strategies and IT frameworks

SalesMarketingBusiness AnalysisClient Relations