Rohan Sikka — Operations Associate

ICT professional with over 11+ Years of experience with strong background in telecom domain (OSS/BSS), system integration, product organization, Telco’s Professional expertise in overall network quality & focusing on excellence, quality and customer satisfaction. Extensive experience in leading complex transformation programs, large scale application integration project, solution engagement, contracts (SoW, KPI, SLA), transitions with multiple market sectors across many geographies My passion is to help my customers excel in their business, by not only handling there managed services and also creating or identifying opportunities to shape improved business outcomes through closer customer engagement and a consultative / value based / collaborative approach that focuses on solving business problems through thought leadership and definitive focus on high performance. I have strong capabilities in BSS architecture definition, technology and operations consulting driving operator transformation and doing managed services. My experience with different operator and understanding of operator's business allow me to work out pragmatic and help in providing effective solutions that have a significant impact on program outcomes Able to focus on the big picture while giving attention to detail, think through issues strategically, deal with ambiguity and create & to be a part of high performing teams that work well together under pressure and to ensures that challenges are turned into opportunities and success I have extensive experience in working in very diverse work cultures while working with different clients located multiple geographical location across the globe which include South east Asia, Latin America, Africa

Stackforce AI infers this person is a Telecom Service Delivery Manager with extensive experience in OSS/BSS and system integration.

Location: Delhi, India

Experience: 10 yrs 10 mos