Krishan Raina

Operations Associate

Noida, Uttar Pradesh, India9 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven expertise in problem solving and customer service.
  • Strong strategic thinking and relationship-building skills.
  • Experienced in managing customer satisfaction initiatives.
Stackforce AI infers this person is a Customer Operations Specialist with a focus on B2C customer service in the hospitality industry.

Contact

LinkedIn

Skills

Core Skills

Problem Solving

Other Skills

Microsoft OfficeStrategic ThinkingBuild Strong RelationshipsWritten CommunicationSolution-orientedConflict ManagementActive ListeningOnboardingCustomer SatisfactionAnalytical SkillsInterpersonal SkillsConflict ResolutionCommunicationCustomer ServiceCustomer Relationship Management (CRM)

Experience

9 yrs 9 mos
Total Experience
1 yr 11 mos
Average Tenure
5 yrs 2 mos
Current Experience

Oyo

Operations Executive

Feb 2021 – Present · 5 yrs 2 mos · Gurugram, Haryana, India · Remote

Problem SolvingMicrosoft Office

Airbnb

Senior Customer Service Executive

Mar 2018 – Aug 2020 · 2 yrs 5 mos · Gurugram, Haryana, India · On-site

Concentrix

Senior Customer Service Executive

Jun 2016 – Sep 2017 · 1 yr 3 mos · Gurugram, Haryana, India · On-site

Fis

Customer Operations Specialist

Oct 2015 – May 2016 · 7 mos · Gurugram, Haryana, India · On-site

Bt group

Customer Care Specialist

Oct 2014 – Feb 2015 · 4 mos · Noida, Uttar Pradesh, India · On-site

Education

Delhi University

Bachelor of Commerce - BCom

Apr 2011 – Jun 2014

Somerville School - India

Apr 2003 – Mar 2011

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