Mark Satterlee

Program Manager

Redwood City, California, United States26 yrs 7 mos experience

Highly Stable

Key Highlights

Led transformation increasing course titles and enrollments 10X.
Managed $2.5M budget for learning management applications.
Exceptional leader of agile cross-functional teams.

Stackforce AI infers this person is a SaaS Program Manager with expertise in technical training and learning management systems.

Contact

Skills

Core Skills

Program ManagementTechnical TrainingProject ManagementBusiness Analysis

Other Skills

Learning Management SystemsBusiness System ApplicationsArchitectureIntegrationsGlobal EDU LMSBusiness Process ManagementCross-functional CommunicationCourse Delivery ManagementTechnical Program ManagementData Center OperationsTechnical MarketingLearning Management ApplicationsTeam ManagementBudget ManagementE-Learning Solutions

About

PROGRAM MANAGER Transforming Business Requirements into Technology Solutions Program Manager providing solutions for technical learning and enablement challenges. Deep experience in Customer Facing Training for technology companies. Strategic and creative technology management professional with demonstrated project management and technology management expertise. Hands on experience with enterprise application development and operations, and data center / lab operations. My focus has been in Project Management, technology management, and technical knowledge transfer roles. I also have extensive experience in “build vs buy” application development, and application implementation initiatives as well as data center operations and management. I am known as an exceptional leader of agile cross functional teams and have the ability to communicate business challenges and designed solutions for both tactical point solutions and strategic road map initiatives at scale.

Experience

26 yrs 7 mos

Total Experience

5 yrs 3 mos

Average Tenure

Current Experience

Confluent

Learning Infrastructure Systems Manager

Jul 2018 – Dec 2024 · 6 yrs 5 mos · Palo Alto

Responsible for learning and business system applications, architecture and integrations.

Learning Management SystemsBusiness System ApplicationsArchitectureIntegrationsProgram ManagementTechnical Training

Vmware

Senior Education Program Manager

May 2014 – Jan 2017 · 2 yrs 8 mos · Palo Alto, CA

Managed the Global EDU LMS business process for capturing and prioritizing requirements from world-wide user groups. Communicated key business requirements and initiatives to global cross functional business application and services teams.
Managed the transformation of the On Demand and LabConnect customer Lab delivery environments from 4 to 25 course titles delivered 24 X 7 world wide. Enrollments increased 10X and revenues increased 5X under my leadership.

Global EDU LMSBusiness Process ManagementCross-functional CommunicationCourse Delivery ManagementProject ManagementBusiness Analysis

Brocade communications systems inc.

3 roles

Technical Program Manager – Solution Labs

May 2012 – Nov 2013 · 1 yr 6 mos

Manage technical programs and projects supporting the Solution Labs Data Center showcase facility a technical marketing function presenting Data Center technology demonstrations presenting products and best practices offered by Brocade and Solution Partners.

Technical Program ManagementData Center OperationsTechnical MarketingProgram ManagementTechnical Training

Manager - Learning Tools and Technologies - Education

Jan 2006 – Jan 2012 · 6 yrs

Managed 6-person technology team with annual CAP Ex/Op Ex budget of $2.5M responsible for learning management application platforms for Brocade Education. Infrastructure enables over 30,000 student course deliveries annually for Brocade, partners, and end-user customers.

Learning Management ApplicationsTeam ManagementBudget ManagementProgram ManagementTechnical Training

Program Manager, E-Learning Technologies - Education

Jan 2002 – Jan 2006 · 4 yrs

Technical and program lead for implementing e-learning solutions for Brocade Education, World Wide Field Sales and other technical learning audiences. Managed cross-functional technical and business teams and external vendors.

E-Learning SolutionsCross-functional Team ManagementVendor ManagementProgram ManagementTechnical Training

Cisco

Program Manager Field E-Learning Connection

Jan 1999 – Jan 2001 · 2 yrs

Led cross functional development teams that invented e-learning for the Cisco field sales force through the Field E-Learning Connection (FELC), an $18M program in FY01. Matrixed project manager for web development and business analyst teams. Primary business owner and SME for IT development and vendor relationships.

E-Learning DevelopmentBusiness AnalysisVendor RelationshipsProgram ManagementTechnical Training