Nitesh .

Operations Associate

Delhi, India4 yrs 1 mo experience
Most Likely To Switch

Key Highlights

  • Proven leader in logistics and operations management.
  • Expert in optimizing supply chain and last mile delivery.
  • Strong team builder with a focus on performance improvement.
Stackforce AI infers this person is a Logistics Operations Expert with a focus on last mile delivery and team management.

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Skills

Core Skills

Fleet ManagementOperations ManagementLogistics Management

Other Skills

Team BuildingTeam LeadershipWork Flow PlaningSupply Chain OperationsLast MileConflict ResolutionField Supervisionrider sourcingOprations ManagementSourcingopration managmentRiders sourcingClient ServicesCommunicationPayroll

About

Forward-thinking team lead skilled at operation departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Experience

4 yrs 1 mo
Total Experience
1 yr 1 mo
Average Tenure
1 yr 5 mos
Current Experience

Flipkart

Lead - LM Operations

Dec 2024Present · 1 yr 5 mos · Delhi NCR · Hybrid

Blinkit

Fleet Operations Manager

Sep 2023Dec 2024 · 1 yr 3 mos · Delhi, India · On-site

  • Managing overall Last mile of North Delhi with the team of 9 and Managing 10 Female Tele caller Staff for increasing the supply trend & conversion of Delhi
  • Planning of the Route for Cost optimization and implementing for the same
  • Working on complaint and compliance, DP Hiring, DP resurrection, managing multiple sheets
  • Working on payout constructed changes if required
  • Developing store strategies for increasing good experience of customers
  • Solving ground issues, handling strike, managing vendor of DP sourcing, maintain and increase fleet trend as per requirement
  • Streamlining the various stakeholders of the stores for smooth LM operations
  • Responsible for Surge% ( orders pendency in %), DH% (Direct handover in%) Working On CPO, EPH, NEPH, CPK & DD. Creating Offers Like GBO, EBO, DI, Multiplier
Fleet ManagementTeam Building

Borzo

Operations Team Leader | Wefast India Private Limited

Jun 2023Sep 2023 · 3 mos · India

  • Oversee and manage end-to-end operations, ensuring timely and efficient delivery of services to clients.
  • Lead a team members, providing guidance, training, and support to drive performance and achieve targets.
  • Coordinated with vendors, carriers, and internal teams to ensure timely and accurate delivery of goods.
Operations ManagementTeam Leadership

Now bike

Operations-Team Leader

Apr 2022Sep 2023 · 1 yr 5 mos · Noida, Uttar Pradesh, India · Hybrid

  • Client servicing.
  • Assigning orders for couriers and shifts.
  • Following up to ensure couriers work properly.
  • Roster planning.
  • Increasing order count and retention
  • Managing hyper local delivery.
  • Overseeing Dispatcher
  • Following up to store managers and cluster managers and collecting their feedbacks.
  • Handling complaints from stores.
Work Flow PlaningLogistics Management

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