Arun V

Operations Associate

Bengaluru, Karnataka, India14 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 14 years of experience in facilities management.
Expert in vendor management and contract negotiation.
Proven track record in improving operational efficiency.

Stackforce AI infers this person is a Facilities Management expert with extensive experience in operational efficiency and vendor relations.

Contact

Skills

Core Skills

Facilities ManagementOperations ManagementVendor ManagementCustomer Service

Other Skills

Employee EngagementCustomer Relationship Management (CRM)Facility OperationsHealth and Safety StandardsPreventive MaintenanceContract ManagementEvent ManagementStaffing OptimizationSpace ManagementBusiness Process ImprovementCoordinationBudgetsEmployee RelationsNegotiationProject Planning

About

Holding an experience of +14 years in service areas in line with standard guidelines to achieve customer & employee satisfaction. Demonstrated excellence in handling all kinds of managerial activities in high pressure environments. > Expertise in handling all general administrative activities in coordination with internal / external departments such as Facility Operations, Transport, Security, Housekeeping, Front office, Soft Services, Procurement. M&E services. > Selected Qualifications Include: Hands on experience in handling multiple office locations explicitly in Property management, Administration, Vendor management, Asset management, BCP, etc. Led facility management staff and consultants in producing business plan that focused on all aspects of facility operations, including setting priorities and job assignments. Review of expenses of areas include housekeeping, facility maintenance Optimize material usage.

Experience

14 yrs

Total Experience

3 yrs

Average Tenure

7 yrs 5 mos

Current Experience

Indiqube

2 roles

Asst General Manager

Jan 2025 – Present · 1 yr 4 mos

Employee EngagementCustomer Relationship Management (CRM)Facilities ManagementOperations Management

Zonal Manager Facilities

Dec 2018 – Apr 2025 · 6 yrs 4 mos

Joined at Sr Manager and promoted as Zonal manager within 3 month for 16 office location, managing 18 direct reporting and multiple vendor related to office admin and facilities.
> Client relation ship and Improvements.
> Adhering to and improving health and safety standards. Responsible for SLA & SOW, Executing the Electro- Mechanical Services, HVAC & Utilities Preventive maintenance without disturbing the operations.
> Negotiating, managing and enforce vendor maintenance contracts and warranties. Acting as a Single point of contact for Legal team for Facility & Project
> Evaluating facility operations and personnel for safety and health regulations compliance.
Implementation of process in place to maintain Asset details, AMC tracker, Annual shutdown plans.
Action and resolve customer issues with proper process and implementation.

Employee EngagementCustomer Relationship Management (CRM)Vendor ManagementFacility OperationsHealth and Safety StandardsPreventive Maintenance+2

Apple

Manager Facilities

Jan 2017 – Dec 2019 · 2 yrs 11 mos · India

> Implemented best practice processes to increase efficiency. Planned and monitored appropriate facility management staffing levels. Ensured efficient utilization of facility maintenance staff.
> Planning and coping with facility vital offerings which include reception, security, events, beverages, parking, janitorial and different amenities for PAN India location.
> Working closely with Helpdesk, Reception, Catering, Facilities and Amenities Recruit, select and develop employees / vendors to work following the operational, financial, administrative philosophies willing to become multi skilled and perform multi tasks.
> Ensuring the level of service standards are meet the set standard of the company. Tracking of Facility Operating Expenses.
> Ensuring that the F&B vendors are maintaining highest standards of hygiene in the services area. Monitoring of Housekeeping related activities, Parking security Management, Vendor management.
> Formed inner committee like Food, Idea management, Implementation committee. Arranged all consumables and supplies for client interfacing with the pest control, Housekeeping and Pantry for carrying out the activities at the facility.

Customer Relationship Management (CRM)Facilities ManagementVendor ManagementEvent ManagementCustomer Service

Sigma-aldrich

Facility Manager

Jun 2016 – Nov 2016 · 5 mos · bangalore

> Oversaw the delivery of all workplace services (includes: facility management, space management, transportation, food services, events, office services & minor project management).
> Managed strategic and tactical space planning, relationship management & related activities for space requests, with focus on executive requirements and large moves.
> Responsible for making sure protection of all personnel and implementation of the brand new ISO Process and main facility group in audits & put together and

Employee EngagementCustomer Relationship Management (CRM)Space ManagementFacilities Management

Citrix

Asst Manager Facilities

Feb 2012 – Jun 2015 · 3 yrs 4 mos · Bangalore

> Acted as Member of Process Improvement Committee, member for food committee,Member of Idea Management Committee.
> Responsible for FB cafeteria services, security services, Event Management, Housekeeping, Front office, Waste management, General safety, Housekeeping services, managing meetings.
> Prepared MMR and Master Data card report and presenting to Client on monthly basis. Ensured the smooth functioning of General Administration, Security, Vendor Management, Stationery requirement, Pest control. Prepared and presented DATA card, MMR, MIS

Wipro

Asst Facilities Manager

Mar 2010 – Feb 2011 · 11 mos · Jones Lang LaSalle

> Oversaw and managed Guest arrangement, Mail room operation, Canteen arrangements and generated report.
> Conducted training for executives and attended meetings with team managers and plan on feature growth and development.
> Assisted the Facility Manager ( Client side) in all facility related activities, Administration, O & M, Hospitality, Events, Front Desk , Housekeeping, Dispatch, Transport, and back up to the Facility Manager.

Employee Engagement