Jan 2024 – Dec 2025 · 1 yr 11 mos

• Drove growth for B2C used car business; led two agile teams of 20+ engineers, designers, QA & analysts; directly managed 2 junior PMs
• Built a long term growth strategy focused on first-time car buyers resulting in 30% revenue growth
• Diagnosed trust gap for first-time buyers that brand alone couldn't bridge; launched car quality scores leading to 8% revenue lift, no decline in lower-quality car sales; highest single-feature impact in the B2C business
• Launched assist-focused features (highlights & recommendations) - 25% engagement lift & 9% revenue growth
• Ran 10+ A/B tests across search, gallery & product pages - 15% engagement lift; used AI to improve discovery
• Led discount roadmap: flash sales, targeted discounts & milestone rewards program - 11% revenue growth
• Up for promotion at time of exit; Henry Ford award (24Q4); 2x perf multiplier at 2024 YE (median 1.0x)

Dec 2021 – Dec 2023 · 2 yrs

• Improved booking to delivery user journey; led team of 10+ engineers, designers, QA & analysts
• Laid foundation with 0-1 features standardizing delightful customer experience and improving revenue
• Built 0-1 workflows for bookings, agreements, loan, insurance, etc. to productize Google Sheets led operations
• Launched experience-focused features such as agent checklist & repair requests - NPS lift by 15 points
• Launched digital journey to increase self-serve completion, reducing costs by 20% - top 3 win at 23Q3 townhall
• Conducted extensive A/B testing on booking flow to increase conversion - 9% revenue lift, profitability up by 15%

Jun 2021 – Nov 2021 · 5 mos

• Built app (iOS + Android) for working professionals with cooks to solve daily meal selection & grocery management. Completed trials in 25 houses; identified trust in cook as the primary barrier to adoption.

Jul 2019 – May 2021 · 1 yr 10 mos

• Built ride pass product for India with a team of 10+ engineers, designers, QA & analysts
• Found PMF by launching % off pass; led multiple improvements to drive new user growth & improve retention
• Launched % off pass with better comprehension vs previous pass - 20% lift in user acq, 17% higher M1 retention
• Unblocked high intent users by introducing payment modes & error messaging leading to 8% M1 retention lift
• Launched trial passes, built support for Moto/Auto riders & expanded to top 15 cities driving 3x new users
• India pass featured in global execs newsletter; Extramiler award & 2.2x perf multiplier (median 1.0x)

Jul 2018 – Jun 2019 · 11 mos

• Built first-principles pricing framework to fix fare composition that was pushing drivers away from peak hours
• Piloted network pricing to correct destination-based mispricing - 5% trip growth, spend efficiency up 3x

Jun 2016 – Jun 2018 · 2 yrs · Bengaluru

• Received 4 awards for first full model validation in India office; awarded PPO for 12% call reduction in auto loans