Jan 2023 – Nov 2024 · 1 yr 10 mos · Delhi, India · Hybrid

• Experience with Visa Management Platform, Ecommerce, ERP Portal, Travel advisory and Mobile Application development. Implemented Appointment Booking system with advanced security features for end-users. Designed Back Office module with various user roles and responsibilities.
• Responsibilities:
• Led web development initiatives across 47 countries, prioritizing user-friendly experiences aligned with regional preferences.
• Led design and implementation of Visa Management System, translating diverse business needs into effective software solutions
• Developed and implemented an intuitive Back Office and Appointment System, optimizing internal operations and bolstering productivity
• Ensured flawless system functionality through rigorous Quality Assurance, emphasizing meticulous User Acceptance Testing (UAT) with comprehensive scripts.
• Practiced Agile methodologies, orchestrating adaptive project execution and fostering cross-functional collaboration.
• Established effective communication channels, managing client expectations, and ensuring exceptional satisfaction.
• Proactively collected and documented project requirements, contributing to a transparent project understanding.
• Developed detailed Use Cases and Test Cases, systematically verifying software functionality and reliability.
• Crafted comprehensive User Manuals, simplifying intricate processes for enhanced usability.
• Navigated projects within the Agile framework, adeptly adapting to evolving requirements for successful outcomes.
• Deep understanding, vital to the successful deployment of the Visa Management System across 47
• Environment: Agile methodology, Manual Testing, PostgreSQL, SQL, Data model, SDLC, Wireframe, Prototyping, Jira

Mar 2020 – Dec 2022 · 2 yrs 9 mos · Noida, Uttar Pradesh, India · Remote

• Project: This project involves working on HRMS system. Human resources software is used by business to combine several necessary HR functions, such as storing employee data, managing payroll, recruitment, benefits administration, time, attendance, employee performance management, and tracking competency and training records.
• Responsibilities
• Expert in HRMS program vision, Elicit HRMS features, integration requirements and suggest a compatible solution.
• Authority over preparing various document such as Business Requirement Documents (BRD), Program Vision Documents (PVD), Project Scope, Project Plan, Functional Requirement Documents (FRD), Risk Register, issue logger, Change Request, Resource register and learning’s.
• In-depth knowledge of different Systems Development Lifecycle (SDLC) Methodologies like Waterfall & Agile Methodologies (Scrum) and Good Knowledge on LOS.
• Proficiency in managing vendors, Dependency management, POCs were managed, including Proposal and Closing.
• Proficiency in writing User Stories and maintaining the Product Backlog.
• Developed strong Interpersonal skills, with a focus on rapport-building, listening and questioning skills. Adept in client facing activities and communicating with multiple stakeholders.
• Expertise in preparing Requirement documents using MS Excel, MS Word, UML models, Wireframes and Prototypes, using software such as MS Visio, and MS Office.
• Strong understanding and working experience of Functional and Non-Functional requirements.
• Good team working skills, communication & presentation skills with proven ability of conducting business discussions, negotiations across levels in the organization.
• Follow Business first approach to successfully Delivery Project with customer satisfaction.
• Highly motivated and hardworking professional with positive attitude. Experience in creating and managing JIRA Kanban board.
• Daily JIRA ticket updates as per active sprints.