Lekha Tamde — Operations Associate

At ADMIRAL SOLUTIONS, our team excels in delivering top-tier customer service, a testament to our commitment to client satisfaction and operational excellence. As a Customer Service Representative, I channel my Certified ScrumMaster know-how into streamlining claims processes, ensuring they align with policyholders’ expectations and the company’s standards. My education in Management & Technology from Garv Institute of Management & Technology Purai Bhilai underpins my systematic approach to claims handling and customer interactions. With a passion for continuous improvement, my approach is rooted in effective communication and skilled multitasking, which has significantly bolstered our team’s performance. My prior role as a Collections Specialist at Genpact honed my negotiation skills, which are now integral to managing complex insurance claims. These experiences converge to support my goal: to enhance client trust and contribute to ADMIRAL SOLUTIONS's vision of innovative, customer-centered solutions.

Stackforce AI infers this person is a Customer Service professional with expertise in claims management and negotiation in the insurance sector.

Location: New Delhi, Delhi, India

Experience: 9 yrs 5 mos