Gayatri Rajawat

Business Development Executive

Gurugram, Haryana, India7 yrs 2 mos experience

Key Highlights

  • Proven track record in client relationship management.
  • Successfully drove $1.7M revenue increase.
  • International work experience in diverse sectors.
Stackforce AI infers this person is a Business Development Specialist with expertise in E-commerce and Hospitality sectors.

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Skills

Core Skills

Business DevelopmentSales ManagementQuality Assurance

Other Skills

Client Relationship ManagementStrategic Sales PlanningCustomer RetentionSales OperationsPortfolio ManagementQuality AnalysisTrainingProject ManagementAccount ManagementCustomer ServiceTeam ManagementCommunicationScreening ResumesBehavior ChangePerformance Improvement

About

Results-driven professional with 8+ years of experience across e-commerce, hospitality, finance, and customer service sectors. Offering international work experience spanning India and Canada, with a proven track record in client relationship management, strategic sales planning, and quality assurance. Seeking opportunities that leverage my global perspective and cross-cultural expertise while continuing to develop innovative solutions in a growth-oriented environment.

Experience

7 yrs 2 mos
Total Experience
1 yr 7 mos
Average Tenure
10 mos
Current Experience

American express

Senior Credit Specialist

Jul 2025Present · 10 mos

Absolute toner and copiers

Business Development Specialist

Jan 2023Mar 2025 · 2 yrs 2 mos · Toronto, Ontario, Canada · On-site

  • As a Business Development Specialist at Absolute Toner and Copiers, I successfully secured contracts with key clients, driving a $1.7M increase in annual revenue. I managed a portfolio of over 200 clients, collectively valued at over $3M, while enhancing customer retention by introducing modern equipment and tailored programs. My role involved administering retail and online sales operations, overseeing administrative tasks, and leading the development and execution of strategic sales plans aligned with company growth objectives. Additionally, I leveraged industry knowledge gained from professional development seminars with Mimaki and Xerox to create innovative growth strategies that earned endorsement from company leadership.
Client Relationship ManagementStrategic Sales PlanningCustomer RetentionSales OperationsPortfolio ManagementBusiness Development+1

Airbnb

2 roles

Quality Specialist

Promoted

Jan 2022Dec 2022 · 11 mos

  • As part of the Host Quality Operations team at Airbnb, I provided quality analysis across multiple categories for an accessibility-focused project, ensuring high standards were met. I reviewed thousands of listings monthly, strengthening the integrity and validity of the platform. Additionally, I played a pivotal role in training a partner site employee from Teleperformance, enabling their efficient functioning on the platform. My efforts contributed to evaluating and elevating standards across 56+ listing categories, enhancing the overall user experience and trust in the platform.
Quality AnalysisTrainingProject ManagementQuality Assurance

Operations Specialist

Mar 2020Jan 2022 · 1 yr 10 mos

Encore capital group

Account Manager

Oct 2017Feb 2020 · 2 yrs 4 mos · Gurgaon, India

Interglobe enterprises

Customer Service Representative

Jan 2017Sep 2017 · 8 mos · Gurugram, Haryana, India

Concentrix

Customer Service Representative

May 2016Dec 2016 · 7 mos · Gurugram, Haryana, India

Education

ITM university

Jan 2014Jan 2016

Army Public School - (APSACS)

inter — Scien

Jan 2011Jan 2012

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