Kunal Gaigole

Business Development Manager

Pune, Maharashtra, India11 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in sales and marketing management.
Expert in customer relationship management and operations.
Strong problem-solving skills with attention to detail.

Stackforce AI infers this person is a Sales and Marketing Manager with expertise in logistics and customer relationship management.

Contact

Skills

Core Skills

Operations ManagementCustomer Relationship Management (crm)OperationsMarketing CommunicationsSales ManagementBusiness Development

Other Skills

Customer RequirementsSkilled Multi-taskerDirect SalesCritical ThinkingNegotiationMicrosoft ExcelGood CommunicationMarketingTeam LeadershipCreative Problem SolvingMicrosoft OfficeSPIN SellingMarket ResearchMarketing StrategySocial Media Marketing

About

An competent and proficient manager with skills in marketing, a team spirited and performance driven Post Graduate professional with ability to identify, analyze, and solve problems to increase customer satisfaction and resolutions to complex matters of significance and coordinate the implementation of the approved course of action with the best and innovative practices for smooth delivery of operations to learn and grow through the broad spectrum of the market.

Experience

11 yrs 3 mos

Total Experience

1 yr 10 mos

Average Tenure

4 yrs 5 mos

Current Experience

East west freight carriers limited

Manager

Dec 2021 – Present · 4 yrs 5 mos · Goa, India

Process high-volume and complex import/export transactions for major account clients.
Extreme attention to detail, including predicting and circumventing issues before they occur and take the proper corrective action.
Careful account management of key accounts and their related stakeholders.
Heading the branch with expertise in Air & Sea.

Customer RequirementsOperationsSkilled Multi-taskerOperations ManagementCustomer Relationship Management (CRM)

Jet freight logistics limited

Sales and Operations

Apr 2018 – Aug 2020 · 2 yrs 4 mos · Goa, India · On-site

Successful planning and execution of the shipment physically and in Winsoft software.
Develop and maintain business relationships with suppliers and clients.
Critical thinking and on spot direction of the movement of goods by different modes of transportation Air/Sea/Road/Rail for Pharmaceuticals/General/Perishable goods.

Customer RequirementsOperationsSkilled Multi-taskerCustomer Relationship Management (CRM)

Airbnb

Host Acquisition Specialist

Apr 2016 – Oct 2017 · 1 yr 6 mos · Goa, India · On-site

Front face for the hosts and listings in Goa market.
Identify and log potential leads in market through online and offline sources.
Identify hosts that can take on additional responsibilities within the market and minimize friction of hosting for people with extra space.
Work with Airbnb supply team to identify strategies to grow the market to develop effective channels to acquire new hosts.

Marketing CommunicationsCustomer RequirementsOperationsSkilled Multi-taskerCustomer Relationship Management (CRM)

Club mahindra

Sr. Sales

Aug 2014 – Jan 2016 · 1 yr 5 mos · Pune Area, India

Achieving stretched targets in a result–focused environment.
To build and maintain strong client relationship by effectively handling objections/cancellations
thus ensuring a high level of customer service met at all times.
To identify potential customers, create and close new business opportunities in line with the strategic direction of the company.
To prepare sales proposals for prospective clients.

Marketing CommunicationsDirect SalesCritical ThinkingNegotiationCustomer RequirementsOperations+2

Cr alcotrade pvt. ltd.

Sr. Buisness Development

Jul 2013 – Apr 2014 · 9 mos · Kolhapur, Maharashtra

Bagged M/s. Renuka Industries for an order value of 2000 Metric Tonne.
Developed, coordinated and implemented cost effective marketing plans designed to maintain and increase existing business and captured new opportunities.
To maintain the current and accurate knowledge of the competitor products and services offered and recommend any necessary tactical action.

OperationsSkilled Multi-taskerBusiness Development

Grand zuri hotels

Guest Service Assistant

Aug 2010 – Jun 2011 · 10 mos · Goa

To be fully conversant and to expand the skill sets and work in a fast paced environment with new challenges daily.
To operate the hotel front office systems and maintain constant touch with various departments to provide a hospitable service without compromising the standards.
To deal with cash, cheques, forex and credit transactions in accordance with the hotel and company policy and to ensure that any discrepancies are reported immediately.
To multi-task, be detail-oriented, and be able to solve problem in order to effectively deal with internal and external customers.