shyam kumar

Operations Associate

Hyderabad, Telangana, India14 yrs experience

Key Highlights

  • Expert in logistics and supply chain management.
  • Proven track record in warehouse operations optimization.
  • Strong leadership in managing large teams and resources.
Stackforce AI infers this person is a logistics and supply chain management expert in the retail industry.

Contact

Skills

Core Skills

Logistics ManagementOperations ManagementSupply Chain Management

Other Skills

Customer Relationship Management (CRM)Facility Management (FM)RetailSAS (Software)Order ManagementInventory ManagementSupply Chain OptimizationINBOUND PROCESSWarehouse ManagementFleet ManagementDatabasesNetworkingHardwareMISManagement

Experience

14 yrs
Total Experience
2 yrs 5 mos
Average Tenure
--
Current Experience

Zepto

M2 Manager

Oct 2024Dec 2025 · 1 yr 2 mos · Hyderabad, Telangana, India · On-site

Logistics ManagementOperations ManagementSupply Chain Management

Reliance retail india limited

Deputy Manager

Sep 2022Oct 2024 · 2 yrs 1 mo · Hyderabad, Telangana, India · On-site

  •  Managing resources equipment and personnel for a 1, 50,000 square Warehouse.
  •  Responsible for warehouse and all management of daily processes in a wire and cable
  • warehousing & distribution center.
  •  Monitoring, executing daily dispatches for TS, & AP, and Karnataka, and Regions (Managing &
  • Monitoring 55*-Stores’ i.e. through STO and Maintaining Inventory Levels through regular
  • Inventory planning.
  •  Supervise and coordinate the scheduling of deliveries and managed daily warehouse staff
  • operations
  •  Shipping/receiving controller; control all inbound and outbound shipments for all new
  • warehouse & storage units nationwide, through the maintenance of scheduling and reporting
  • programs
  •  Managed Warehouse Logistics - Shipping & Receiving Departments implemented new
  • procedures and policies on all shipping & receiving functions Reorganized entire warehouse
  • facility to improve material flow for production Trained and hired personnel to support growth of
  • company's operations and logistics.
  •  Entered packing slips, invoices, and other material control information into the computer
  • through RFMS ( Regency, frequency, monetary value)
  •  Responsible for Operational Controls over Damages - RTV/Replacement of defectives on
  • regular basis to get right stocks availability and minimizing claims inventory, educating
  • Associates on regular basis to book minimum losses in terms of damages and expiries.
  •  Daily communication with Operations Director for all department & promotional programs
  •  Responsible for safety training and meeting OSHA (On-Shelf Availability) facility
  • requirements.
  •  Controlling inventory levels by conducting physical counts; reconciled with the data storage
  • system, assist in quarterly inventories and annual inventory audits. ➢ Manage contract
  • negotiations with Freight carriers, and Approved invoices and Receipts for payment verification.
  •  Manage and trained Employees and Supervisors in these departments.
Customer Relationship Management (CRM)Facility Management (FM)RetailSAS (Software)Order ManagementInventory Management+4

Tata 1mg

Deputy Manager

May 2021Sep 2022 · 1 yr 4 mos · Hyderabad

  •  Ensures end to end smooth running of station operations for the assigned
  • area/cluster.
  •  Ensures all the operational SOP's are followed and timely audit is conducted.
  •  Monitors Zero Breach across Region in terms of shipments closures within
  • defined TAT
  •  Monitors zero missing shipments in terms of Value & Numbers and also ensures
  • zero fake updates in the software
  •  Directly responsible for reduction in cost by monitoring per shipment cost and
  • increase in
  •  Directly responsible for reduction in cost by monitoring per shipment cost and
  • increase in productivity by maintaining PDD (Promise Delivery Date)
  •  Responsible for operational budgets (amount allotted to run the DC), cash
  • management (petty cash, OPEX) and fleet management.
  •  Suggests various models for new pin code expansion of new location / cities
  • across cluster and also scouts for facilities for the new DCs
  •  Acts as a people manager and coordinates with HR for FEs' salaries, other issues
  • & grievances.
  •  Ensures FEs' follow proper dress code and maintain their behavior with
  • customers
  •  Takes care of new initiatives like involving 3 rd party for the distribution of
  • shipments wherever there are less number of package
Customer Relationship Management (CRM)Facility Management (FM)Supply Chain ManagementSAS (Software)Operations ManagementLogistics Management

Grofers

Deputy Manager

Aug 2018Mar 2022 · 3 yrs 7 mos · Hyderabad Area, India

  • Develop staffing requirements and plans based on productivity objectives.Analyze
  • and resolve operations and workflow issues.
  • Monitor and communicate daily, weekly and monthly production data to Operations Manager.
  • Recommend operational improvements to meet productivity, quality and cost objectives.
  • Ensure operation reports are prepared in compliance with company policies and procedures.
  • Provide excellent customer service to build strong relationship.
  • Assist Operations Manager in improving daily operations to meet productivity goals.Hire
  • and train staff in operations management activities.
  • Collaborate with HR team to develop employee training programs.
  • Manage and control operations expense according to allotted budget.
  • Provide production goals and expectations to operations staff on regular basis.
  • Ensure security and safety policies are properly implemented.
  • Ensure office equipment and work area are maintained clean, safe and organized. Provide
  • support to Operations Manager and Operations team as and when required.Handling 2
  • DC overall Hyderabad city.
  • Operate overall City operation End-End
Customer Relationship Management (CRM)Facility Management (FM)SAS (Software)Operations Management

Grofers india pvt ltd

Fulfillment Manager

Jun 2015Aug 2018 · 3 yrs 2 mos

  • Responsible for order fulfillment
  • Responsible for all the orders time to delivery
  • Coordinate with team to work for smooth way to delivery and Field executive and Shoppers
  • Maintains 2 Hubs
  • To manage up to 50 members of team.
  • Managing a multi-tier team encompassing Operations Manager, Assistant Operations Manager, Station Managers and delivery boys.
  • Managing The shoppers.
  • To visit the stations regularly on daily basis.
  • To assist with staff development and training.
  • To promote the high standards of the service at all times to SM, ASMs.
  • To train the Shoppers and review them according to company standards.
  • To maintain a record of procured items from the shopper.
  • To resolve the customer issues and problems with FEs.
  • To visit the tie-up stores in that area and make sure they deliver a good relation with our shoppers & FEs and Shoppers
  • To Preparation of delivery and inventory reports on a daily basis.
  • Meeting the 90-minute delivery standard and ensuring timely reporting & invoicing.
  • To audit the stations for weekly once.
  • To update the prices/variation in the application as per market rates.
  • To promote the aims and objectives of the company.
  • To maintain inventory sheet of the products which are left over.
  • To maintain stations pretty cash.
  • To support the effective marketing team of the setting the orders to maximize the occupancy levels and income of the stations.
  • To assist with the planning and organization of staffing schedules and holiday roasters and to ensure adequate staffing levels are maintained in accordance with company procedures.
  • To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time.
  • To be involved fully in monthly staff meetings, planning meetings, training sessions to all shoppers and field executives as required.
Customer Relationship Management (CRM)Facility Management (FM)SAS (Software)Operations Management

Srinivasa sales & services pvt ltd

Store Manager

Sep 2011Mar 2015 · 3 yrs 6 mos · India · On-site

  • Preparation of material planning with respect production plan , Ensuring proper
  • storage and handling Ensuring Quality receipts of Material as per specification
  • Reviewing the Material Requisition for stock
  • Execution and monitoring of all regular purchasing duties
  • Coordinate with suppliers to ensure on-time delivery
  • Responsible for the preparation and process purchase orders and documents in
  • accordance with company policies and procedures
  • Source, select negotiate for the best purchase package in terms of quality, price,
  • terms, delivers and service with suppliers
  • Vendor rating(in terms of price, delivery service) with suppliers and sub-contractors
  • assigned
  • Purchase and Issue order in accordance to specification.
  • Marinating stores records as per ISO Standards
  • Maintaining stocks as per Re-order level
  • Implementation of monitoring and control system ,FIFO ,physical Srikanth
  • verification schedule, stock taking of stores and monitoring Shelf life Ite
Customer Relationship Management (CRM)Facility Management (FM)SAS (Software)Operations Management

Education

St.Vincent PG College - India

MASTERS OF COMPUTER APPLICATIONS — COMPUTERS

Jan 2008Jan 2011

GOUTHAMI SAI DEGREE COLLEGE

Bachelor of Applied Science - BASc — Chemistry

Mar 2005Apr 2008

TRINITY JUNIOR COLLEGE

High School Diploma — Junior High/Intermediate/Middle School Education and Teaching

Mar 2003Mar 2005

SINGARENI HIGH SCHOOL

SSC — Secondary School Administration/Principalship

Mar 2002Mar 2003

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