Dec 2022 – Oct 2024 · 1 yr 10 mos · Gurugram, Haryana, India · On-site

• Built the Central Gen AI team for Eternal (Zomato, Blinkit and more!)
• Customer Support Automated for both pre and post delivery for Zomato and Blinkit
• Internal SQL tool Copilot for Logistics/Ops team and Key Account Managers.
• New Age Search and Chatbot driven butler.
• Content Enhancement in CMS and downstream Search for Blinkit and Zomato
• Large Order Planner
• Summarised Reviews and Unique Insights about Restaurants
• Generated AI Images for App illustrations
• Recipe Rover at Blinkit
• AI Celebrity wishes
• AI Resume Ranker
• AI driven Photo Cakes
• AI Returns and Refunds explanations for Blinkit
• AI driven Notifications Copilot for Blinkit and Zomato teams
• Cult App with People AI for automating HR tickets
• Partnering with Google , Microsoft , Amazon , OpenAI, Modal Labs, Stability AI, PhotoRoom, Adobe among many other partners in the ecosystem to build highly scalable and cost efficient AI features for our customers at Zomato and Blinkit
• Kinda basically the in-house prompt engineer!

Jan 2022 – Jan 2023 · 1 yr · Gurugram, Haryana, India

• Consumer App Homepage and Merchandising Owner.
• 🚀🚀🚀

Nov 2020 – Jan 2022 · 1 yr 2 mos · Gurugram, Haryana, India

• AI Image Editing tools that are bringing the next billion SKUs online!
• Growed the team and closed the funding from seed to series A - led by accel , pivoted a traditional wedding photography company to a ai tech first company.
• Led and Built the AI, Tech, Product and design teams with a headcount of ~40
• SaaS product used by Amazon, Flipkart, Swiggy , Ola among many other Indian and international clients.

Mar 2020 – Oct 2020 · 7 mos · London Area, United Kingdom

• Computer vision tool built under the guidance of Paul litvak and Lenny Rachitsky to provide a tool that helps in Decomoditizing marketplaces focuses on Airbnb.
• AI that has an ability to score and improve real estate images. manage image distribution , ranking.

Nov 2019 – Feb 2020 · 3 mos · London, Greater London, United Kingdom

• a breakfast Robotic Kitchen appliance focused on delivering a McEgg on demand as a kiosk at offices.

Nov 2018 – Sep 2019 · 10 mos · San Francisco Bay Area

• Full ownership on Major tier 1 markets including New York, Austin , Houston and Dallas~ 35 million USD annual revenue, including Sonder's Marquee project - 20 Broad St in New York
• Led projects with the development of internal pricing tools and led appropriate data acquisitionsn from Rategain/Travelclick/STR/ Kalibri etc and built methodology to control costs .
• Created short term revenue forecasting tools and systems using SQL and Excel in conjunction with FP&A to report for Board and Fundraise Meetings with <7% median absolute percentage error.
• Led projects involving OTA and other channel underwriting and deal underwriting across the entire portfolio.
• Helped create design wireframing to support multiple rates and other current CRS attributes to Sonder.com.
• Help inform distribution and yield management teams in choosing channel management partners.
• Collaborate with all touch points of Revenue and brought hotel revenue management literature to the team to start using key metrics like RGI and GOPPAR along with pursuing FPLOS and other steps towards automated pricing.

Sep 2018 – Nov 2018 · 2 mos · Gurgaon, Haryana, India

• z- Pay and PiggyBank - Loyalty Intiatives
• Joined as an intern and but ended up Managing a team of 20 interns across Delhi, Mumbai and Bangalore for a deployment Sprint with the product being successfully adopted by over 100+ restaurants in 3 cities over 3 weeks.
• Helped design the wireframing for the early product iterations.

Jul 2018 – Aug 2018 · 1 mo · India

• Side-Project
• Created a mobile/web aggregator for homebakers to connect easily with more clients!
• Product Design, Business Development, Sales, Marketing and Customer Success

Jun 2018 – Jul 2018 · 1 mo · New Delhi Area, India

• Side Project
• Created a mobile/web aggregator for Bars/Restaurants screening Fifa World Cup 2018 games.
• Product Design, Business Development, Sales, Marketing and Customer Success

Jun 2017 – Aug 2017 · 2 mos · New York, New York

• Highgate Hilton Portfolio
• Specific Problem : Double Tree Suites by Hilton - Times Sq ( 468 Keys)
• Result :
• Weekly Star #1 in 9 out of 10 Weeks.
• Helped the GM with Union Negotiations.
• OnQ Certified in RM, RnI, CRS and Front Desk trail

Jun 2016 – Aug 2016 · 2 mos · Greater New York City Area

• The ROW-NYC - 1331 Key Hotel, Owned and Operated by Highgate Hotels. ( Largest Hotel in Portfolio)
• Helped achieve occupancy of 99.7% in July using targeted e-marketing in Chile and Australia.
• Ranked #1 in RevPAR across the internship - STR.
• Hotel Mela - 234 Key Hotel, Small Boutique hotel in times Square, Helped with Revenue On-boarding.

Aug 2016 – Sep 2018 · 2 yrs 1 mo · Greater New York City Area

• Immersive smart restaurant menus on everyone’s phones, that enable revenue management at a dish level for restaurants.
• Think direct channel for restaurants.

Sep 2015 – Dec 2015 · 3 mos · New York, New York

• An established startup Online Travel Agency targeting Hyper Transient Corporate Clientele.
• Developed Strategies to unlock the New York Hotel Market.
• Set Market Management Base by creating a two way communicating relationship with Hotels
• Created Revenue Strategies for Midscale hotels without Revenue managers.
• Kept Consistent record of all merchant accounts for the company.

Jul 2015 – Aug 2015 · 1 mo · Mumbai, Maharashtra, India

• Specific Hotel: Trident Bandra-Kurla Complex -- A 436 Key 5 star Hotel, owned and operated by EIH Ltd. ( The Oberoi Group.)
• Worked alongside Sales during a High-Compression Period(IIJS) and used effective OTA levers to Rank #1 in Weekly and Monthly Comp Set.
• Forecasting using History and Business on Books.
• Introduction to Revenue Management and its attributes
• (15th July - 15th August)

Jun 2015 – Jul 2015 · 1 mo · Udaipur Area, India

• Specific Hotel: The Oberoi Udaivilas -- A 87 Key resort hotel, Owned and Operated by EIH Ltd. 'Best hotel in the world by Conde Nast Traveler'
• Worked approximately 520 Hours ( Double Shifts).
• Worked in Night Auditing,Bell Desk, Concierge, Room-Reservations, Upselling and Cashiering. Assisted and understood the roles of banquet/wedding and personal sales team

May 2013 – May 2013 · 0 mo · New Delhi Area, India

• Shangri-La Eros New Delhi - 320 Keys - A 5 Star Luxury Hotel in Central Delhi, Owned by Eros and Operated by Shangri La.
• Garde Manger
• Breakfast and Lunch Buffet DCDP.
• IRD- In Room Dining for Continental and Indian CDP Assistant.
• Recognized as the Youngest Professional Chef in India

Aug 2012 – May 2014 · 1 yr 9 mos · New Delhi Area, India

• Founded India's first Culinary Club at School Level.
• Tested over 1200 students each year to choose the founding members - thorough theory and practical testing.
• Created a team of over 75 highly passionate and skilled hospitality students.
• Organized a Culinary Magazine and an Inter-School Culinary Competition.
• Provided exposure to students by harvesting relationships with industry by providing site visits to hotels and allowing distinguished speakers to connect with the students.