Abhijith M

Operations Associate

Gurugram, Haryana, India7 yrs 11 mos experience
Most Likely To Switch

Key Highlights

  • Expert in Salesforce CPQ and contract management.
  • Proven track record in customer support and service.
  • Strong analytical skills in validating contracts.
Stackforce AI infers this person is a Salesforce and contract management specialist in the SaaS industry.

Contact

LinkedIn

Skills

Core Skills

Salesforce CpqContract ManagementCustomer SupportCustomer Service

Other Skills

Order ManagementSalesforce.comEmail ManagementCustomer Relationship Management (CRM)Salesforce LightningGoogle SheetsMicrosoft OfficeMicrosoft ExcelMicrosoft WordTeamwork

About

Expertise in salesforce, contract validation, contract management and contract drafting

Experience

7 yrs 11 mos
Total Experience
1 yr 11 mos
Average Tenure
3 yrs
Current Experience

Moody's analytics

Operations Analyst

May 2023 – Present · 3 yrs · Gurgaon · On-site

  • Validating salesforce CPQ quotes and contracts and provide guidance on processing the agreements.
Salesforce CPQOrder ManagementContract Management

Google

OMPF specialist

Apr 2021 – May 2023 · 2 yrs 1 mo · Gurugram, Haryana, India

  • Validating and processing contracts for Google Cloud and maps platform
Contract ManagementSalesforce.com

Igt solutions

Process Associate

May 2018 – Mar 2020 · 1 yr 10 mos

  • Calculating and processing compensation/refund to passengers for flight discrepancies and handling the passengers over e-mail
Customer SupportEmail Management

Concentrix

Customer Care Executive

May 2017 – May 2018 · 1 yr · Gurugram, Haryana, India

  • Providing assistance and support to customers of a renowned automobile brand
Customer ServiceCustomer Relationship Management (CRM)

Education

University of Kerala

Bachelor of Science - BS — Computer Science

Jan 2012 – Jan 2015

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